on 22-11-2019 12:21 AM
Hi,
I recently just had to cancel a buyers item for damage purposes and I refunded them through paypal (messaged them, sent them the ID no. etc). Now I also want to cancel the order through eBay though it says I have to refund at the same time. Is there any way to get around this considering I've already refunded them?
Thanks !
on 22-11-2019 01:07 AM
A member had a similar problem and Kopes answered it in the link below :-
https://community.ebay.com.au/t5/Selling-on-eBay/Have-I-will-I-double-up-on-a-refund/qaq-p/2274122