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on โ13-03-2014 06:43 AM
Hi i had a buyer purchase an item and now they say they wish to cancel as they didn't read the listing correctly. They paid with Paypal and I cannot find the cancel sale button. (Im guessing it's not there because it has been paid.) I did think of just issuing a refund from paypal but I would like to be able to get my fvf refund. If someone could give me some advice please. I'm heading out shortly and won't be back until after lunch. Thanx
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How to cancel sale.

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on โ13-03-2014 08:01 AM
Yes... you need to first refund thru PayPal.
Then get your buyer to agree to a transaction cancellation thru ebay so you get back your FVF.
But you still don't get back your listing fee if there was any.
How to cancel sale.
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on โ13-03-2014 06:51 AM
I have found it Sorry ๐
How to cancel sale.

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on โ13-03-2014 08:01 AM
Yes... you need to first refund thru PayPal.
Then get your buyer to agree to a transaction cancellation thru ebay so you get back your FVF.
But you still don't get back your listing fee if there was any.
How to cancel sale.
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on โ13-03-2014 12:13 PM
Thankyou

