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@retailtherapist_8 wrote:I would really like to see the entire feedback system cleaned up.
It might be simplistic but where no feedback is left for a Seller automated + feedback & 5 stars across DSRs should be assigned after an appropriate amount of time.
Buyers with NPB strikes receive an automated red dot for each just saying eg: "Non payment strike" (as I believe others have mentioned)
With all the new changes and imposts on Sellers I would like to have the power to sell or not sell to anyone based on the above changes fb received & recognising their fb left for others.
I believe we as Sellers should at the very least have the right NOT to deal with serial offending buyers without having to run the gauntlet of the defect system.
JMHO Thank you" slr" for the opportunity to offer it.
I agree with all your suggestions.
I would also like to add that I think the defect system - apart from the inceredibly insulting terminology - should be revamped entirely. The first step would be to put up some sort of warning message to any buyer who attempts to give neutral feedback that this will result in a defect for the seller, and to reconsider their rating. The same for any 3-star rating given for the DSRs, particularly postage time. There are far too many buyers who are completely ignorant of the effect of neutrals and 3 stars, or simply do not know the defect system even exists.
@i-love-my-sheep wrote:
Which brings me to my next suggestion. The postage time should be made clear to buyers that it is in fact the time it takes the seller to post, NOT how long Aust Post takes to deliver it. I'd say 95% of buyers think it means how long it takes to get to them.
The problem is that they do.... There's no room for misinterpretation on the postage time question, but (as I've said before) there's always plenty of room for ignorance - just like "how accurate was the item description?" sometimes magically transforms into "how much do you like the item?", or "how close to reality was your imagined version of this item?"
How quickly did the seller post the item also can get hammered when they buy on a Friday afternon or evening.
I send each one of those a message on the Monday after sending the item,stating that it was the earliest time I
could post as we don't have a PO open on a Saturday,(seems to only satisfy some),
How reasonable were the postage and hadling charges is the star that seems to get dinged on my
other account,
Apparently 2 buck is a bit much to send one or two DVD's,
@5kazam wrote:I would like to see some lateral thinking engaged by the numbnuts who dream up eBay’s new policies.
They’ve obviously opened the wrong door – you know the one where the sign says ‘eBay Customers’. They seem to think that means ‘buyers’, when in fact it’s the other way about.
You been reading this...? 
http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2014/10/1414010502.html
If I understand him (Donahoe) correctly - and keep in mind I've read through that article a couple of times yet have absolutely no idea if I do understand - eBay's target customer, as an online shopping venue, is the consumer that likes to buy online but not incur any of the things that are typically necessary with shopping online, like paying for postage costs and/or getting the items delivered.
