How to improve eBay.au for sellers

[k1ooo-slr-sales]

I wanted to start a thread where members could suggest things that would improve the selling experience for sellers.  I want this to be a constructive thread and not one that disintegrates into posters having a go at eachother or denigrating suggestions.

We have all seen the multitude of "negs for buyers" threads and I don't want this thread to get into a to-and-fro between those that are for and against negs for buyers and same old arguments repeated all over again.

Most of the suggestions that get posted have probably been posted before, but probably not on a single thread.  If really good proactive suggestions are made then next time eBay send any of us a survey asking "How can we improve?" then we can list the best ideas that are posted here.

I'll kick it off with the next two posts as I would like each post to contain a single concise suggestion without having to be explained too much. After all . . . . . if it has to be explained in detail then it isn't really a simple idea for improving eBay selling.

Readers can give Kudos to those suggestions that they agree with.

[k1ooo-slr-sales · Accepted solution]

The expression "Free Postage" should be replaced with "No additional charges" or "Postage included" on listings.

[k1ooo-slr-sales]

For Buy-It-Now items, an item should remain available to other buyers until a buyer completes checkout, as it is on some other eBay sites.  Thus eliminating change-of-mind non-payers for Buy-Now items as the item is not considered sold until it is paid for.

Like this:

[thecatspjs]

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@k1ooo-slr-sales wrote:

The expression "Free Postage" should be replaced with "No additional charges" or "Postage included" on listings.

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[chameleon54 · Accepted solution]

Provide sellers with a warning of percieved infringements, before restricting accounts and a genuine, effective means of appealling account restrictions.  lack of account security erodes sellers confidence in building their businesses. One poor ebay decision and it can all be gone in an instant 

[chameleon54 · Accepted solution]

Replace "best match" as the default search system with "time ending soonest". This gives all sellers equal and fair exposure in buyer searches.

[jensmanchester-australia]

For Buy-It-Now items, an item should remain available to other buyers until a buyer completes checkout, as it is on some other eBay sites.  Thus eliminating change-of-mind non-payers for Buy-Now items as the item is not considered sold until it is paid for.

Sellers already have the option of doing this by choosing immediate payment required.

[thecatspjs · Accepted solution]

Have searchs show items in Australia first where there is an abundance of choice for buyers.

[digital*ghost · Accepted solution]

If we are to retain the function for buyers to confirm a purchase without paying, I would like eBay to elimate the extra 4 days to pay for a UPI. My personal opinion is that a seller should be able to set a payment time-frame if immediate payment is not required, and if payment is not received or a longer time frame not negotiated, they should be able to cancel the transaction immediately due to non-payment.

[thecatspjs]

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@digital*ghost wrote:

If we are to retain the function for buyers to confirm a purchase without paying, I would like eBay to elimate the extra 4 days to pay for a UPI. My personal opinion is that a seller should be able to set a payment time-frame if immediate payment is not required, and if payment is not received or a longer time frame not negotiated, they should be able to cancel the transaction immediately due to non-payment.

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