I Don't Know Why I Bother

[*tippy*toes*]

I had a buyer buy 7 items tonight. She sent a request for total. Normally I'd just send the invoice with the reduced postage cost, but when I added up the weights, they might go a bit over 500g when packed. I sent her a message thanking her for buying and I would send her the invoice tomorrow once I'd packaged everything up and got an accurate weight and postage cost. I also said I wouldn't be able to post Monday due to having to go to the city. 10 minutes later, I got a notification on my phone, PAID.

THEN, a few minutes later she bid on another 3 items which finish tomorrow night. So, instead of paying (probably) $8.20, she's paid nearly $58. That means I've paid over $5 in fees for the postage instead of about 80c. Yes, I can refund the difference, but she's going to get a bit snakey if I keep the $5 for the fees she's caused me to pay. Then if I do what I'm supposed to do and post tomorrow nights item separately, she'll probably get even more snakey

Why would you send a request for total, then go ahead any pay anyway? Waste of her time, and a waste of my time sending the message saying I'd send it tomorrow. It's nearly 11pm, I wasn't going to start packaging everything up now just to send an invoice.

Rant over.

[*tippy*toes*]

Nah, you're not a newbie, your feedback matches your age doesn't it? 😄

Spoiler

I was going to say it matches your IQ, but didn't want to be flogged into next week, hee hee >_<

[englishrosegardens]

After doing it a second time I would have just refunded her the excess postage minus the fees. If she's that bad at senior moments she wouldn't have even known the difference, but even if she did I would have taken it as an opportunity to teach her so that she doesn't continue to waste other sellers' time in the future.

Nah, dave's only my age (assuming he was telling the truth when I saw it). Some days I feel like 80 though - especially when I get a problem buyer. 🐵