I NEED HELP!!!!

[jjanssen12345]

So heres what happened.

I had just listed my second item on ebay:

500 BULK LOT OF POKEMON CARDS

which were my brothers (11 YO) that he wanted to sell to make some money.

and a person bids on it and wins for 59.99 + 20.00 shipping

I post the item whilst i still have 100% feedback and forget about it

a few days later I receive a message from the buyer saying that i sold them "bootleg" pokemon cards and they want their money back.

I looked at their feedback and apparently she had sold fakes herself to some other people so i said to her that she is making to big of a deal and that I would refund the full amount and asked her if she could destroy the cards.

The buyer then gets angry at me, leaves negative feedback (dropping it down to 50% possitive rating) and opens a dispute on paypal.

tell me honestly, Would you buy off a seller with a 50% positive rating?

My question to you is how can I fix this (the rating) and would it be worth closing my account and opening another one?

-Joshua

[cathyjoyjoy]

Gosh, it's so very important to keep your ebay account secure.  Treat it like your bank and credit cards - only YOU have your pin.

Now when you log into ebay, it reminds you to ensure you LOG OUT if you are on a public computer.  With computers capturing/remembing user names and passwords these days, you need to find a way to ensure you increase your personal computer security.

[davewil1964]

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@4green2000 wrote:

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@jjanssen12345 wrote:

I asked him after the dispute and he said that the people at THE $2 SHOP said they were genuine (at $1.50 a pack none the less). I had to pay the $20 shipping (Auspost) that I cant get back

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what are you on about ???? the buyer paid postage not you..

the listing clearley states postage as $20 via 3kg satchel..

if i was the buyer and got ripped $59 for fake cards plus $20 post, id be jumping up and down too..

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Whilst the OP MAY have charged $20 for postage, they are only out of pocket for a 3kg satchel ($13.40 I believe) plus any packaging (if any).