I accidentally mark item as buyer paid. How do I reverse it?

[team.baran]

Buyer refuses to pay for an item.

I also accidentally mark  item as 'buyer paid'. How do I reverse it?

Thank you

Regards

Irek

[curraone]

Is there an option "make as unpaid" in the drop down menu next to the order?

[team.baran]

I don’t see any! What is also strange is I can’t give negative feedback to the buyer to be! Only positive is available. What is going on here ebay?

[padi*0409]

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@team.baran wrote:

What is also strange is I can’t give negative feedback to the buyer to be! Only positive is available. What is going on here ebay?

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Sellers haven't been able to leave negs for buyers for many years, and leaving a positive with a neg comment for them can see you pinged for a policy violation.

[sandypebbles]

You will need to ask eBay if you want an eBay answer

It has not been possible to leave buyers anything but positive feedback or no feedback at all in many many years, I am not sure why you find it strange you can't when no other seller can

[curraone]

If  you have marked the item as 'paid' by mistake, maybe it is worth contacting ebay help and they might be able to take it out for you.