on โ06-02-2015 12:14 PM
I phoned eBay and was advised to reply to the email direct, with the attachment, which I did, hitting Reply to the email.
However, it didn't get sent. I received an email from ebay moments later saying :
eBay doesn't allow certain types of content in member-to-member emails. Because of security concerns with the content of your email, we didn't send your recent message to ....
If I try to reply on the ebay site, I'm only allowed to send a photo, not a PDF.
So is there anyone who can tell me how to do this? Confidentiality/non-disclosure agreements are a simple and standard business practice.
Thanks, appreciate your time.
Solved! Go to Solution.
on โ06-02-2015 01:59 PM
Thankyou, I appreciate your quick replies. I've asked for a mobile number and I'll text/phone them for an email address. If I upload to a file share site, the link will get stripped out of a message. Email addresses certainly will.
Goodness, eBay make it difficult. If they allow, and charge a fee for, business sales, they should figure out a better system.
Anyway, thanks again, I appreciate it. Fingers crossed that that this solution works.
โ06-02-2015 12:17 PM - edited โ06-02-2015 12:18 PM
Ask for their phone and call them to get their email address to send the agreement too.
ebay will block email addresses via ebay messages
If they are genuine buyers they will supply a number to call them
on โ06-02-2015 12:21 PM
You would have to send it directly to their email address, which also poses a bit of a problem because eBay tend to strip them from messages when they contain one.
I don't know what they do with off-site links, but if they allow them to go through, an alternative may be uploading the PDF to a host site and providing the link for people to download it.
on โ06-02-2015 12:51 PM
If you have a website, upload the pdf there, and email the buyer a link - that *may* get through?
on โ06-02-2015 01:59 PM
Thankyou, I appreciate your quick replies. I've asked for a mobile number and I'll text/phone them for an email address. If I upload to a file share site, the link will get stripped out of a message. Email addresses certainly will.
Goodness, eBay make it difficult. If they allow, and charge a fee for, business sales, they should figure out a better system.
Anyway, thanks again, I appreciate it. Fingers crossed that that this solution works.
on โ06-02-2015 04:07 PM
on โ06-02-2015 05:59 PM