on 26-08-2014 03:28 PM
Today, somebody '"sniped" one of my items few seconds before it was ending, it was a BIN only!!! Then I get a message that it will be "cash on pick up" from her PO in Cessnock!? I am in Melbourne and do not offer COD. She has 60 FB, and bought stuff from the USA ...................
And now the same question, slightly rephrased, posted 2x, just few minutes apart; "does it really look like the photo"
I wish there was a possibility to cancel transaction at this stage.
Just a whinge ........... LOL
Solved! Go to Solution.
on 26-08-2014 05:10 PM
Is it actually something that can be posted? Is the postage cost included in the payment, or has she jumped the gun expecting you to pay for postage? If you do post, make sure it has tracking, because I sense murky waters ahead with this one. I would probably even go so far as to send signature on delivery.
on 26-08-2014 05:30 PM
Was it a pick up item or not? If it was then just sit and wait for her to pick up, there is no buyer protection for pick up items. If it was to be posted and postage is included then if it is showing as cleared in Paypal I would post with SOD just to be on the safe side. If it is not showing at all in Paypal then it sounds as if she has paid to the wrong Paypal address.
26-08-2014 06:03 PM - edited 26-08-2014 06:04 PM
Yes, it was listed to be posted, with payment by PP, DD and I also offered "cash on pick up" option. But definitely not COD, I checked.
I still do not have the PP notice. Hope it comes overnight.
on 26-08-2014 06:17 PM
Sometimes the paypal emails don't ever turn up. I'd rely on what's showing in your paypal account, and if it doesn't show as a CLEARED payment I wouldn't post. With e-cheques you usually get a message saying not to post until they've notified you that they've cleared, and they usually take around a week or so.
I'd be conveniently not home this afternoon. That gives you time to think and takes a lot of pressure off when this sort of thing happens! If you sent an invoice early on and they know you're home, then you obviously had some sort of emergency that had to be attended to straight away.
on 26-08-2014 06:30 PM
there was an issue with paypal payments howing as cleared funds today now resolved so you should see the money in there now?
I had several payments not showing from ebay and my website all now cleared
on 26-08-2014 07:32 PM
Yes, message came through just after 7pm 🙂 I printed the label, and notified the buyer.
Thanks for the support everybody 🙂