I have been trying to cancel my Ebay Plus trial for the last week before it expired.

I've been trying to cancel my Ebay plus for a week before my trial ended, but with no luck.

 

There is no 'Manage membership' option and when I click on the Ebay Plus link it only takes me to the joining, and not the cancelling.

 

I have sent several emails directly to Ebay with no response, being aware it is the wrong forum to do it this way.

 

Help - I've currently been charge a $15DD for not paying for the next lot of membership.  Biggest mistake of my life clicking that free trail button 😞

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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

Nearly a year and a half ago, I signed on for the trial. I believe I cancelled it before the 30 days expired. I remember very very clearly cancelling it and feeling relieved that I wouldn't have to pay the annual fee. Tonight I found out I am still on it! It's **bleep**, and I've tried several times to cancel it and I don't seem to have that option.

I'm using my laptop--

I have followed ebay's instructions below:

 

To cancel your eBay Plus membership:

  1. Go to your eBay Plus membership page.
  2. Select Edit membership.
  3. Select Cancel membership.

BUT THERE IS NO "CANCEL MEMBERSHIP" IN THE DROP DOWN!!!! 

I need to call them tomorrow morning. Rotten business!

 

Message 11 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

I have the same issue.I thought I was stupid and just could find that dammed page but its a scam. I also need to cancel.

Message 12 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.


@aznaau2014 wrote:

 I also need to cancel.

 


2 posters here have shown how to do that.....................

______________________________________________________

"Start me up I'll never stop......"
Message 13 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

Nope, the instructions do not work as there is NO link.

Message 14 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

You do have to go one step furthur in that link to this one :-

 

https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755

______________________________________________________

"Start me up I'll never stop......"
Message 15 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

I finally figured it out on my mobile, type in www.eBay.com/ebayplus and it will take you to the right page. Couldn’t find it otherwise 

Message 16 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

Wow I tried to cancel too and there is no drop down to cancel. Are they allowed to do this? this is wrong

 

Message 17 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

hi did you ever get this sorted?

Message 18 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

Have you tried any of the links posted here to cancel the subscription ?

______________________________________________________

"Start me up I'll never stop......"
Message 19 of 32
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I have been trying to cancel my Ebay Plus trial for the last week before it expired.

hunhan412420
Community Member

I had the same issue with canceling my membership and it's so damn frustrating!

If you're having the same issue the best way to resolve it is to call 1800 093 577 and ask them to cancel the stupid ebay plus. 

Message 20 of 32
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