on 14-03-2019 01:54 PM
I've been trying to cancel my Ebay plus for a week before my trial ended, but with no luck.
There is no 'Manage membership' option and when I click on the Ebay Plus link it only takes me to the joining, and not the cancelling.
I have sent several emails directly to Ebay with no response, being aware it is the wrong forum to do it this way.
Help - I've currently been charge a $15DD for not paying for the next lot of membership. Biggest mistake of my life clicking that free trail button 😞
on 05-08-2021 09:37 PM
Nearly a year and a half ago, I signed on for the trial. I believe I cancelled it before the 30 days expired. I remember very very clearly cancelling it and feeling relieved that I wouldn't have to pay the annual fee. Tonight I found out I am still on it! It's **bleep**, and I've tried several times to cancel it and I don't seem to have that option.
I'm using my laptop--
I have followed ebay's instructions below:
To cancel your eBay Plus membership:
BUT THERE IS NO "CANCEL MEMBERSHIP" IN THE DROP DOWN!!!!
I need to call them tomorrow morning. Rotten business!
on 19-08-2021 05:03 PM
I have the same issue.I thought I was stupid and just could find that dammed page but its a scam. I also need to cancel.
19-08-2021 05:08 PM - edited 19-08-2021 05:08 PM
@aznaau2014 wrote:I also need to cancel.
2 posters here have shown how to do that.....................
on 19-08-2021 05:35 PM
Nope, the instructions do not work as there is NO link.
on 19-08-2021 06:16 PM
You do have to go one step furthur in that link to this one :-
https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755
on 24-08-2021 02:14 PM
I finally figured it out on my mobile, type in www.eBay.com/ebayplus and it will take you to the right page. Couldn’t find it otherwise
on 31-08-2021 05:07 PM
Wow I tried to cancel too and there is no drop down to cancel. Are they allowed to do this? this is wrong
on 31-08-2021 06:12 PM
hi did you ever get this sorted?
on 31-08-2021 06:18 PM
Have you tried any of the links posted here to cancel the subscription ?
on 15-09-2021 10:35 AM
I had the same issue with canceling my membership and it's so damn frustrating!
If you're having the same issue the best way to resolve it is to call 1800 093 577 and ask them to cancel the stupid ebay plus.