on 07-08-2014 09:12 AM
Can anyone help with this issue, the invoice from Paypal is supposed to change the price on the item to reflect the combined postage. This has not happened.
I have noticed that not all the functions on eBay work 100% of the time, is this another glitch.
on 07-08-2014 10:11 AM
when you issue a combined invoice in ebay, and put the reduced postage in - you do not hit the "recalculate" button because it will just revert back to the original price
just preview and send
on 07-08-2014 12:31 PM
I had this issue about 3 weeks ago when the customer asked to pickup instead of my sending the item by freight
I called Ebay and they agreed there was a problem after we went though multiple attempts to resolve. Nothing could be done and the invoice remain unchanged.
I was of course charged the Ebay commission of the freight cost under Ebay's new policy.