Hi,
Buyer wins the auction and then tells me it wasn't him. Claims someone stole his password and told me to relist the item. OK! How do I let ebay know that it didn't sell so I won't be charged commission fees? I won't be relisting it.
My second one. I only accept Direct Deposit or Paymate. Very clearly written on all my selling items. Buyer makes Offer. I accept. They then try to pay with Paypal and depositing funds into their account. As i don't accept Paypal, I asked them to make a Direct Deposit into my Bank rather than Paymate as he didn't understand how it works. A few days pass, nothing goes into my bank. Contact Seller who then informs me he deposited into Paymate. He even clicked on the sent payment icon. Sounds Good. However, today I get an email from Paymate saying it was rejected by his bank. I rang up Paymate and they told me that it could be there was insufficient funds or something to do with his creditcard. I have sent the details to him that I received from Paymate. If a situation occurs like this, Paymate sends the Buyer an email outlining that they need to re-submit again. I am not after a dispute. This guy has 100% positive feedback rating for (800) and is elderly. I just don't want it to drag on. It sold on the 25th. Just want it resolved so that I can resell it. At this stage I am not sure if I even want to sell it to him anymore as I don't want him to give me negative Feedback when I have been upfront all along. I even gave him my mobile number to call me if required any help.
Would really appreciate some suggestions.
Thankyou
