I just discovered a new ebay/paypal money grab scheme. READ ON

[asporty]

Here is the scenario:

1) Buyer overseas buys a $100 item, pays for regular airmail with no tracking.

2) I send the item, naively with no tracking.

3) Three weeks later, buyer opens a case claiming no item received.

4) I lose case as I don't have tracking

5) EBAY KEEPS MY FVF. PAYPAL ALSO RETAINS ITS FEES, eseentially branding me a crook, a criminal, a thief who falsely claims sending items.

6) So I lose my item cost, postage paid, and on top of it ebay/paypal fees that they decide to keep.

Just because I am down on my knees does it give ebay/paypal any right to kick me?

I leave it for you to judge (and of course the ever reliable Financial Ombudsman's office who have helped me against Paypal previously).

[davewil1964]

if you could get your fees back when the buyer didn't get their item, so could the crooks.

Frankly, if you choose to send a $100 item OS with no tracking, then you REALLY need to look at your business model. You're not exactly new to eBay.

[asporty]

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Frankly, if you choose to send a $100 item OS with no tracking, then you REALLY need to look at your business model. You're not exactly new to eBay.

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Easy to say when you are dealing in small numbers and with small packages.

Not wasy when your international postage is already around $40, and that excludes my packaging costs with custom made boxes. I am trying to keep my costs down here to compete in international market, but with new fees, it just keeps dragging me down.Horrifying that I am now paying an extra $4 on each package to ebay.

Worse, Australia Post is now losing my international parcels at almost one out of every ten packages I send. So I am paying out of pocket to register/track, to pay 9.9% to ebay, and to compensate buyers for smaller packages lost.

Not good at all these days. 

[asporty]

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@dylan11235813 wrote:

I think you can create an international post item through click and send, that should show proof of postage address, and then lodge and pay at the post office. From memory all you need is proof of lodgement and the address (or postcode) sent to. I assume the listing is on the AU site and international buyers are governed by those rules.

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I actually did that, and have the signed postal counter receipt. I just decided not to contest the case so that the buyer could get their money back.

Never imagine that ebay/paypal wanted a slice of the pie also.

Not great that ebay/paypal now sometimes make more money than me for international sales. Is that the service that some people referred to in this conversation? Fact of the matter is that ebay is out to kill export business and confine people to our smaller domestic market.

And of course they have hidden money grabbing rules like this one which even caught me by surprise.