I just discovered a new ebay/paypal money grab scheme. READ ON

[asporty]

Here is the scenario:

1) Buyer overseas buys a $100 item, pays for regular airmail with no tracking.

2) I send the item, naively with no tracking.

3) Three weeks later, buyer opens a case claiming no item received.

4) I lose case as I don't have tracking

5) EBAY KEEPS MY FVF. PAYPAL ALSO RETAINS ITS FEES, eseentially branding me a crook, a criminal, a thief who falsely claims sending items.

6) So I lose my item cost, postage paid, and on top of it ebay/paypal fees that they decide to keep.

Just because I am down on my knees does it give ebay/paypal any right to kick me?

I leave it for you to judge (and of course the ever reliable Financial Ombudsman's office who have helped me against Paypal previously).

[wehavethatau]

You still rightfully have to pay eBay / Paypal for a service you used.

It is not their fault or the fault of the buyer that you can't provide tracking.

Sure you may not be a crook, but if the system was otherwise, the ccrooks would run rampant.

[horizon1907]

Easy. Never send an item that can't be tracked. 

[harley_babes_hoard]

fail to see how that is an ebay /paypal money grab.

If you are using their services, You tick a little box to say you agree to the T's & C's. It's up to you to read them and understand them. You didn't.

[chameleon54]

---

@horizon1907 wrote:

Easy. Never send an item that can't be tracked. 

---

Not so easy I,m afraid. Tracking and insurance are not even an option provided by AP to many countries. I sent a $75 item to India yesterday. No protection of any sort offered there. Its the same with a large number of other countries. In other cases the actual cost of sending with tracking or insurance makes the sale unviable. ( and lets not forget Ebays FVF on international post can be another major impost ) Either I restrict a large percentage of international customers from buying my items or grit my teeth, cross my fingers and hope for the best. At the moment I choose the latter, accepting that I will get caught and be out of pocket occasionally. Just another example of how the whole system ( AP charges & EB imposed costs and restrictions ) is completely broken.

[cq_tech]

You have nothing to lose by sending the buyer a cancellation notice.

http://pages.ebay.com.au/help/sell/credits.html

[dylan11235813]

I think you can create an international post item through click and send, that should show proof of postage address, and then lodge and pay at the post office. From memory all you need is proof of lodgement and the address (or postcode) sent to. I assume the listing is on the AU site and international buyers are governed by those rules.

[mcoptimus]

I learnt the hard way too. Now I don't sell to anyone outside OZ. If and I do, get mesasges from a buyer who want to purchace something  and for me to send it O/s I tell them to email me and payment is direct into my bank account. Don't like? Don't buy. Thats one of many eBay issues I have sorted myself.

Now to the next one on the list....

[cherry*135]

dylan - I think for click n send international post,  if you want to buy postage label through that, the parcel has to be picked up from your home by AP courier ( that service not avaliable in all locations). If you want to hand it in over the counter at the Post Office, you have to pay at the Post Office. I was looking at that the other day.

From click n send: All domestic deliveries and items sent via Express Courier International come with proof of shipment emails.

[asporty]

What has "crooks run rampant" got to do with ebay fees?