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Accepted Solutions
@liza.g wrote:I sold a car door trim that was marked 'pick up only' and the buyer asked if it could be sent to him in Melbourne. (I'm in the Blue Mtns).
This was AFTER he had committed to buy and the listing had ended.
I told him I could ask a freight Co I have used before and get back to him. Which I did 2 days later.
I went out and bought wrapping materials and spent an hour packing it.
I have emailed him 3 more times and never heard a word back. I have also tried calling his phone - no answer.
I have now cancelled the sale but would like to leave negative feedback for this jerk.
How do I do that pls ?
I see you have 25 after your name so maybe you haven't done a lot of selling on ebay.
In any case, you have my commisserations. "Buyers" like that are a pain, aren't they!!
First they ignore the words pick up only, then they get cold feet because they suddenly realise that surprise, surprise, they will have to pay freight costs.
Okay, you've done your dash on this sale unfortunately and to make matters worse, ebay may even end up blaming you because you're the one who cancelled the sale.
But here's what I would do if there is a next time:
If you advertise something as pick up only, then by all means get a freight quote if you wish, but check out the conditions first, you don't want to be running across town to deliver it & definitely don't start wrapping anything before a freight charge has been agreed on and paid.
You're better off just saying sorry, it is pick up only, let's arrange a mutually agreeable pick up time.
It's not your worry where they are located, it is theirs, they are the ones who bid on a pick up only item.
If they don't or won't get back to you or don't turn up after a week, just start an unpaid item dispute.
Even if they pay via paypal, the onus is still on them to pick up the item. You never have to change the terms of your original ad.
As a seller, you can only leave positive feedback. If a buyer gives you grief, just don't leave any feedback at all for them. Why boost their score? If you can, go the way of unpaid item dispute instead, that gives them a strike. It's invisible but it's there.
@liza.g wrote:I sold a car door trim that was marked 'pick up only' and the buyer asked if it could be sent to him in Melbourne. (I'm in the Blue Mtns).
This was AFTER he had committed to buy and the listing had ended.
I told him I could ask a freight Co I have used before and get back to him. Which I did 2 days later.
I went out and bought wrapping materials and spent an hour packing it.
I have emailed him 3 more times and never heard a word back. I have also tried calling his phone - no answer.
I have now cancelled the sale but would like to leave negative feedback for this jerk.
How do I do that pls ?
I see you have 25 after your name so maybe you haven't done a lot of selling on ebay.
In any case, you have my commisserations. "Buyers" like that are a pain, aren't they!!
First they ignore the words pick up only, then they get cold feet because they suddenly realise that surprise, surprise, they will have to pay freight costs.
Okay, you've done your dash on this sale unfortunately and to make matters worse, ebay may even end up blaming you because you're the one who cancelled the sale.
But here's what I would do if there is a next time:
If you advertise something as pick up only, then by all means get a freight quote if you wish, but check out the conditions first, you don't want to be running across town to deliver it & definitely don't start wrapping anything before a freight charge has been agreed on and paid.
You're better off just saying sorry, it is pick up only, let's arrange a mutually agreeable pick up time.
It's not your worry where they are located, it is theirs, they are the ones who bid on a pick up only item.
If they don't or won't get back to you or don't turn up after a week, just start an unpaid item dispute.
Even if they pay via paypal, the onus is still on them to pick up the item. You never have to change the terms of your original ad.
As a seller, you can only leave positive feedback. If a buyer gives you grief, just don't leave any feedback at all for them. Why boost their score? If you can, go the way of unpaid item dispute instead, that gives them a strike. It's invisible but it's there.
