I think I screwed up some settings!!

omullos
Community Member

Hi all,

 

Yesterday whilst mucking around with some settings namely international postage options for an item I'm selling I noticed some unusual differences to my eBay summary.

 

1. Postage does not show for all items selling or watching.

 

2. When look at a listing under postage the following always appears "Doesn't post to United States" or "May not post to United States".

 

3. When I look at the postage details tab this shows up ' The seller has not specified a postage method to United States."

 

What the hell have I done??

 

Cheers.

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I think I screwed up some settings!!

Check that you haven't changed to the US in the postcode box in search.

 

 

 

snip2810.JPG

 

 

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I think I screwed up some settings!!

When listing an item for sale, under the Postage section, the default setting is to only post to Australia. ( No international postage appears as default for International ) If you follow the international postage prompts you can set your listing to post wordwide or to exclude cetain countries or regions. If you decide to exclude a certain region you will need to check a box ie. United States, and your item will not be available there. You also need to enter a flat rate postage cost for worldwide ( usually used for letter type items ) or add the size and weight dimensions for the postage calculator to work out your postage cost. Have you done any of these changes ?. If not I would follow the previous advice and ensure you are on the Australian ebay site. Sometimes ebay will take you to another countries site, mid listing process if you look at other listed items while listing. ( to see other items in a catagory you have selected etc. ) . Ebay then can keep you locked into the new site while you complete the listing, returning to Australia once you sign out and back in again.  Just another Glitch.

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I think I screwed up some settings!!

Check that you're logged in to ebay.com.au and not ebay.com

Message 2 of 7
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I think I screwed up some settings!!

Definitely on the AU site.

Message 3 of 7
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I think I screwed up some settings!!

Check that you haven't changed to the US in the postcode box in search.

 

 

 

snip2810.JPG

 

 

Message 4 of 7
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I think I screwed up some settings!!

You have to have a seperate worldwide postage option for the UK  and USA even if it is exactly the same price as your normal worldwide option. For some reason ebay require a seperate specific value for these 2 countries.

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I think I screwed up some settings!!

When listing an item for sale, under the Postage section, the default setting is to only post to Australia. ( No international postage appears as default for International ) If you follow the international postage prompts you can set your listing to post wordwide or to exclude cetain countries or regions. If you decide to exclude a certain region you will need to check a box ie. United States, and your item will not be available there. You also need to enter a flat rate postage cost for worldwide ( usually used for letter type items ) or add the size and weight dimensions for the postage calculator to work out your postage cost. Have you done any of these changes ?. If not I would follow the previous advice and ensure you are on the Australian ebay site. Sometimes ebay will take you to another countries site, mid listing process if you look at other listed items while listing. ( to see other items in a catagory you have selected etc. ) . Ebay then can keep you locked into the new site while you complete the listing, returning to Australia once you sign out and back in again.  Just another Glitch.

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I think I screwed up some settings!!

Thanks guys - I went back in to my listing that was selling and changed some postal settings and all is good.

 

Many thank to all who replied.

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