on 12-11-2014 03:56 AM
Article pretty much sums up all that wrong with eBay and why it's imploding..... eBay Destroying It's Brand From Within
eBay's constant system and policy changes imposed by neophyte CEO John Donahoe are responsible for the steady year/year sales decline the company has been experiencing over the last two years.
With a first time CEO who has essentially no experience as a company leader or as an eBay buyer or seller, changes imposed by Mr Donahoe miss the mark and are driving small and medium sized sellers from the marketplace.
To build a successful business, sellers need a platform that is solid, stable and successful. Under CEO Donahoe, eBay has become anything but. Constant changes to policy, systems, and search, coupled with fee increases serve to make the eBay platform uniquely unstable and inconsistent. The result is an ever increasing numbers leaving eBay.
The problem is compounded by Mr Donahoe's ignorance and disregard for eBay's past. History proves that eBay's most active buyers also happened to be eBay sellers. Constant policy and system changes continue to alienate sellers and as those disgruntled sellers leave, they also cease buying as well.
Mr Donahoe once publicly dismissed unhappy eBay sellers as "noise". The statement fully illustrates the disregard and disdain Mr Donahoe holds for his own fee paying customers.
This alienation and erosion of sellers fully explains why eBay sales are steadily declining while other sites like Amazon have seen consistent and significant increases. Previously Mr Donahoe has dismissed eBay's declining sales on the state of the economy. Mr Donahoe's excuse is no longer valid as eBay seems to be the only online retailer that is seeing traffic statistics decline and gross sales shrink.
The problems at eBay have been created from within eBay and come from the top. The problems at eBay continue because eBay fails to see the site's issues have been self created by a CEO that grossly disregards the essential fundamentals that enabled eBay to become the one time online sales leader.
The company is in desperate need of new leadership and management.
on 12-11-2014 07:38 AM
on 12-11-2014 07:57 AM
@4green2000 wrote:
@treasuress.4207 wrote:
@4green2000 wrote:sellers discover "other" ways to sell online..... there is, life after ebay..
DO tell..... I'm all ears and very open to suggestions!
craigslist
trading post
gumtree (ebay owned)
amazon
locanto
quicksales
your own web site etc etc etc.....
.... none of which have even close to the amount of traffic unfortunately.
on 12-11-2014 07:59 AM
12-11-2014 08:25 AM - edited 12-11-2014 08:28 AM
for me, facebook, craigslist and gumtree are selling more items than ebay ever did in that order.
on 12-11-2014 08:26 AM
@black*poppy wrote:
Donohoe is leaving. There was an announcement a couple of months back.
IMO,he cant leave quick enough !
on 12-11-2014 08:32 AM
treasuress....
craigslist
trading post
gumtree (ebay owned)
amazon
locanto
quicksales
your own web site etc etc etc.....
.... none of which have even close to the amount of traffic unfortunately.
What... you have never heard of advertising, promotion.
If you relly on traffic alone, sit back, do nothing ... just wait for customers to come in you'll never get of the ground even if you sell the goose that lies golden eggs, so to speak - if no one one knows about it!
Coa Cola and the likes are still doing it big time (advertising) even though we are all well aware of their existence - anywhere on the planet.
You start advertising at the onset - and you never stop.
And having a great stock helps, of course, things that we all want to buy, but that's secondary.
You have of course heard of the term: Ability to sell ice to the Eskimos - it almost doesn't matter what you sell, it's how you present it, like something so vital for our existence that we couldn't possibly live without it.
And a fat lot of good Ebay's traffic is doing to most of the sellers here - on all accounts no one is selling anything much here these days (just reading across the boards) - and massive glitches all too often don't help either, buyers and sellers alike.
I know heaps of people who started on Ebay, only to get the feel of things and progressed to their own websites - and are flourishing - so it is very much possible.
on 12-11-2014 08:57 AM
@fixnwear wrote:treasuress....
craigslist
trading post
gumtree (ebay owned)
amazon
locanto
quicksales
your own web site etc etc etc.....
.... none of which have even close to the amount of traffic unfortunately.
What... you have never heard of advertising, promotion.
If you relly on traffic alone, sit back, do nothing ... just wait for customers to come in you'll never get of the ground even if you sell the goose that lies golden eggs, so to speak - if no one one knows about it!
Coa Cola and the likes are still doing it big time (advertising) even though we are all well aware of their existence - anywhere on the planet.
You start advertising at the onset - and you never stop.
And having a great stock helps, of course, things that we all want to buy, but that's secondary.
You have of course heard of the term: Ability to sell ice to the Eskimos - it almost doesn't matter what you sell, it's how you present it, like something so vital for our existence that we couldn't possibly live without it.
And a fat lot of good Ebay's traffic is doing to most of the sellers here - on all accounts no one is selling anything much here these days (just reading across the boards) - and massive glitches all too often don't help either, buyers and sellers alike.
I know heaps of people who started on Ebay, only to get the feel of things and progressed to their own websites - and are flourishing - so it is very much possible.
Woah! Hold up a minute. Talk about jumping the gun! I know what I'm doing, and am more than capable of promoting whever I happen to be. My point is, that the traffic DOES make a difference. It's hard to attract any audience when there's no audience to attract.
on 12-11-2014 09:25 AM
So where classed as "noise".
We payed that turds wages.
on 12-11-2014 09:54 AM
The interesting thing is when I google e-bay or paypal I find a lot of articles with comments about how much people used to love e-b/pp but hate it now
on 12-11-2014 10:43 AM
The complaints are "noise" and boy is there a lot of it.
When the CEO continues to wear headphones I wonder what happens when the headphones ( especially if purchased from a Chinese eBay sellers) break and the noise continues.
Will he be giving negative feedback?
Or will his defect rate be so high he's already been kicked out by the shareholders?