on โ27-04-2013 01:44 PM
On day one of the changes my little local LPO guy used a SOD sticker instead of the old registered post one and told me I was lucky because it was now cheaper for me.
Two days later I went in with another parcel that I would normally send registered and he told me that it's okay to use registered post still and he put the old sticker on the parcel but said he has to make sure that he puts the reg post sticker over top of the barcode on the price label. He also stamped a lodgement receipt like he used to.
Since then, I have sent another handful of parcels via registered post. I've checked the tracking and have had no problems with any of these parcels being delivered.
Am I just lucky....or is there a downside to this that I can't see?
Thanks.
on โ27-04-2013 02:08 PM
at a guess I'd say he is using up some old pre-paid stickers that are still valid for Reg. until you use up the box.
however...... I would phone Aust Post on Monday and check
on โ27-04-2013 02:16 PM
Post Offices should be keeping stock of reg. labels because they're still valid for letter items (so they can't technically use up what they have left, it's an ongoing service, just not for parcels).
As far as I know (which is not much, thanks to all the cross-firing info from AP lately), he should be using the new SOD labels for parcel items. I know private customers that had purchased reg. labels in bulk were told they would be honoured if used, but I suspect it would be different for post offices.
on โ27-04-2013 04:43 PM
If a customer has a stock of registered post labels they can continue to use them but I can't understand why you want your PO to use them when SOD is cheaper, just tell them you want SOD, not registered.
They can't refuse to sell you the labels if they have them in stock but they can't insist you use them.
on โ27-04-2013 05:35 PM
The reason I'm happy to pay the extra is because of the lodgement form it provides me with in case of a Paypal dispute so I only use it on higher value items. Until such time as someone can confirm that SOD is enough for that (or not), I'll keep sending registered while he'll do it because I don't use click and send (no printer or inclination to learn how to).
I'm reluctant to ring Auspost. For starters I don't want to cause trouble for my little PO guy and secondly, it's becoming increasing difficult to get a straight answer from them - just look at all the threads on here with people being told different things of late.
As my parcels are getting delivered even with their Registered Post stickers on them, I guess I'll just keep quiet and enjoy it while it lasts.
on โ27-04-2013 10:06 PM
You can get a printer for about $40. Sheesh
on โ27-04-2013 10:31 PM
If a customer has a stock of registered post labels they can continue to use them but I can't understand why you want your PO to use them when SOD is cheaper, just tell them you want SOD, not registered.
It is cheaper to use registered post labels if you have purchased them in bulk at $2.70 each.
and cheaper to use for items you wish to have some cover on, registered post if purchased individually at $3.20 gives you signature on delivery and cover up to $100..
If you compare that to SOD and purchasing 100 extra cover for loss or damage the cost is $4.45.
on โ29-04-2013 04:46 AM
If Registered Post is not acceptable for parcels how can you be sure that AP will honour the terms.....will you actually get a signature and the $100 coverage?
on โ29-04-2013 09:40 AM
Australia Post will honor the Registered post stickers for parcels and will still cover you up to $100. I have this in writing from them ( a email reply from them). I bought a roll of them late last year and still have about half to use.They have no expiry date on them.
on โ29-04-2013 11:17 AM
Consumer protection legislation requires AP to honor the terms and conditions that applied when they sold the labels.