Item brought by an international adress, but I choose post to no international address

Hi, I listed an item on ebay for a buy it now. The page cleary stated that the Item will be posted only to Australia. I choose no international shipping. It has been brought two times now. The first ebayer was voided by ebay as they believed it was a fruadulent address. So, I relisted the item and again, another american ebayer brought my item. But I noticed the second ebayer had a different name and address but had the same email address. Can I relist the item now? How do I stop Non Australian ebayers buying my item.
Thanks
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Item brought by an international adress, but I choose post to no international address


@bigcountryaus wrote:
 How do I stop Non Australian ebayers buying my item.


Unfortunately, just selecting to post to Australia only doesn't block international buyers. To do that, go to My eBay, mouse-over the Account tab, select 'site preferences' and scroll down to 'buyer requirements'.

 

Click 'edit' and then enable the block that says 'buyers with a primary address in locations I don't post to'. Enabling the block on members who have not been phone verified, as well as the one on buyers with unpaid item strikes, is also recommended (especially if selling items that are prone to fraudulent buyers). 

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Item brought by an international adress, but I choose post to no international address

Your item is a high risk item for fraudulent buyers. Ignore any correspondence from the buyer. Even if they are showing a US address, they will eventually ask you to post it to Nigeria (or some other scam prone country). Don't fall for them saying they have paid. Don't give them your PayPal email address if/when they ask. If you get an email saying it has been paid, don't click on any links in the email. If you are unsure, login to PayPal via a browser.

 

Do what DG said and get those blocks happening. Just to play it doubly safe, set up postage blocks as well. While you're in the site preferences, look under the postage preferences heading for "exclude postage locations from your listings". Click on edit, then make sure all the boxes are ticked. It's not always necessary to create this block, but with your high risk items, I'd be covering all bases.

 

In regards to relisting, if eBay told you not to sell to the first buyer, and this second one has the same email address, give eBay a call and let them know it's the same buyer. You should be right to cancel the transaction to get your fees back and then relist.

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Item brought by an international adress, but I choose post to no international address


@bigcountryaus wrote:
 How do I stop Non Australian ebayers buying my item.


Unfortunately, just selecting to post to Australia only doesn't block international buyers. To do that, go to My eBay, mouse-over the Account tab, select 'site preferences' and scroll down to 'buyer requirements'.

 

Click 'edit' and then enable the block that says 'buyers with a primary address in locations I don't post to'. Enabling the block on members who have not been phone verified, as well as the one on buyers with unpaid item strikes, is also recommended (especially if selling items that are prone to fraudulent buyers). 

Message 2 of 4
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Item brought by an international adress, but I choose post to no international address

Your item is a high risk item for fraudulent buyers. Ignore any correspondence from the buyer. Even if they are showing a US address, they will eventually ask you to post it to Nigeria (or some other scam prone country). Don't fall for them saying they have paid. Don't give them your PayPal email address if/when they ask. If you get an email saying it has been paid, don't click on any links in the email. If you are unsure, login to PayPal via a browser.

 

Do what DG said and get those blocks happening. Just to play it doubly safe, set up postage blocks as well. While you're in the site preferences, look under the postage preferences heading for "exclude postage locations from your listings". Click on edit, then make sure all the boxes are ticked. It's not always necessary to create this block, but with your high risk items, I'd be covering all bases.

 

In regards to relisting, if eBay told you not to sell to the first buyer, and this second one has the same email address, give eBay a call and let them know it's the same buyer. You should be right to cancel the transaction to get your fees back and then relist.

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Item brought by an international adress, but I choose post to no international address

Thanks guys.

 

Called and emailed ebay. Advised to do the same thing by ebay. Item relisted as advised, just waiting for the fees to be cancelled.

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