Item sent - lost for while- money back-arrived after- no response from buyer after

[karcer]

I sold a sent some stuff on eBay and because COVID it took a very long time and the buyer didn't get the parcel for more than a month. It looked it lost and I sent him the money back. After a week I got an email from the delivery company he got the parcel but he doesn't answer now. What can I do now? Can I dispute somewhere? I don't see any option on eBay how to dispute my case. Thank you for your answers!

[karcer]

Hi

I sent it through Ebay

[dontmissthese]

It 'sounds' like the buyer is co-operating.

As mentioned, log in to your PayPal account, find the record and screen shot it.

Toss that at the buyer. Don't give up all hope yet.

[tazzieterror]

As above, it's a positive sign that the buyer is replying. Also as above, send through the PayPal screen grab, and let the buyer know it might take a few days to show up in their account, and you'll check back with them later in the week.

[dontmissthese]

The only fly in this ointment is that the refund appears to have been made 3 weeks ago.

Fingers crossed though.

[tazzieterror]

That's a jolly big fly in that case!