on โ23-10-2013 06:06 PM
Just lately ( within 1 month) i have had at least 6 winning bidders not make payment or comunicate back even though i have tried to email and leave nice supportive requests about payment even offering extended time if needed to pay..I usually have great buyers who always pay within first few weeks and just cant understand why im getting more winning bidders not paying or even answring my emails..Also business has been slower in last couple of weeks.. Some have been 0 feedback and others have had wonderful feedback with alot of fast payment purchasers and it makes it difficult to know if a case should be opened or wait longer.I think 3-4 weeks is enough time for people to at least communicate back ..What do you guy's think ?Is any one else having these problems..Im a very easy going person and try to be more than fair but this is starting to annoy me..Why do people bid if they dont want the item..How do i block the non communicators from bidding again if i go through cases of non payment with them ?
Solved! Go to Solution.
on โ23-10-2013 07:54 PM
My eBay>Account>Site Preferences>Buyer Requirements
on โ23-10-2013 07:55 PM
Account > Site preferences > selling preferences > Buyer requirements > show
on โ23-10-2013 07:56 PM
OK so you can type faster, or it could be that the reply takes longer to get there from overseas
on โ23-10-2013 07:59 PM
on โ23-10-2013 08:11 PM
thanks ...
on โ23-10-2013 08:12 PM
Thanks for help
on โ23-10-2013 08:52 PM
Yes we have also seen an increasse in the past month or so of bid winners not paying. Mostly with FB scores of under 5. We give them 2-days then send an invoice. Usually another 3-days then send a gentle reminder message. If at 10-days they still haven't responded or paid we then open a case. And more often than not they still never pay or communicate.
We have 2-strikes blocked as well, but doesn't seem to make much difference at all.
Then we simply move on.
on โ23-10-2013 09:02 PM
@clarry100 wrote:Yes we have also seen an increasse in the past month or so of bid winners not paying. Mostly with FB scores of under 5. We give them 2-days then send an invoice. Usually another 3-days then send a gentle reminder message. If at 10-days they still haven't responded or paid we then open a case. And more often than not they still never pay or communicate.
We have 2-strikes blocked as well, but doesn't seem to make much difference at all.
Then we simply move on.
At 10 days I've been paid or had my FVF refunded and I've relisted the item.
on โ23-10-2013 09:40 PM
Thanks to every one who have helped me on this topic..I have now succesfully gone into my account and set my blocks in place for people with 2 strikes in 6 months..ect..ect..will see if this helps..Guess this month ive just been really unlucky with the non payers..pleased to say overall my loyal buyers really restore my faith that ebay works well most of the time....
on โ23-10-2013 10:32 PM
Number of non payers around over last few months has increased for me significantly on all IDs.
Getting more and more very, very low feedback buyers that have accounts that were opened several years ago with little to no recent activity, interesting indeed ?