on 22-12-2014 06:12 PM
Hi All,
I sold 2 items to the one seller with transaction going through without issue. The buyer then received the items and wasnt happy with the condition of one item....was my oversight as I didnt realise one had a hole! I agreed to refund her the money for that one item. I did the refund on Paypal for a partial amount of the total cost. Now both items are saying "unpaid" and I dont seem to have the option to change this ti paid.
Any ideas?
Thanks.
Solved! Go to Solution.
on 22-12-2014 06:27 PM
on 22-12-2014 06:28 PM
Yes we have had this before too.
It's been a while but all I seem to remember doing was to change the item status to Paid and Posted and the problem went away.
on 22-12-2014 06:27 PM
on 22-12-2014 06:28 PM
Yes we have had this before too.
It's been a while but all I seem to remember doing was to change the item status to Paid and Posted and the problem went away.
on 22-12-2014 06:36 PM
Thank you kindly for your assistance!