A buyer from the Ukraine had won an auction for an item I was selling, made an offer on another item and asked to ship the items together which made sense.
I created the invoice and sent it to the buyer, half a day later I received an email for each item stating "You've been paid!..." with completely legitimate emails. When I received these emails, I was not logged into ebay in any device (except the Android app).
I checked my ebay app and the browser and both said "Paid - Send Now", unfortunately did not take screenshots of this. Checked my PayPal, no funds. Waited half a day, nothing appeared.
Next morning I chatted to ebay support, while chatting to them I noticed that the listings had changed from the status of "Paid - Send Now" to "Awaiting payment". Checked both the browser and app and both had changed.
What I did notice before I was on the phone with support was that the listing stated that I had marked them as "Payment Received". I had definitely not done this, I don't even know how this can be done and I was not on my computer or on the app to do this. I am guessing this was done right before the legitimate email I received.
This was the same for both listings.
While I was on the call with support, the listing changed and said I was awaiting for payment again. The listing looked like the following:
Tried to explain this to the chat line but got no help, was just told that I must have marked both as payment received but they could not explain the legitimate email or how the status's could have changed.
Got told to call the ebay 1800 number if I thought it was a fraud issue but after waiting more than 30mins on hold, they answered and were also no help and was told to forward those emails to spoof@ebay.com.au and that was it.
This scam pretty damn elaborate and impressive but what was not impressive was the support I got from ebay regarding this.
