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Forum Posts

Money on hold, have had to repeatedly update my information

I'm trying to accept payment for a recent sale and i'm unable to access the money as it keeps saying i need to update my details. it's not clear what isn't correct, but i update it and it looks fine, but then the next time i log in i'm told i need to...

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  • 203 Views
  • 4 replies
  • 1 Helpful

$2k5 local pickup - QR code

I understand and thanks for confirming but allow me to share that the App sometimes may not accept the QR code due to technical issue from buyer's end so what you can do is open the eBay website and you account from the desktop browser and you will g...

User avatar by Community Member
  • 451 Views
  • 9 replies
  • 1 Helpful

Serial non payer

I sold 4 items to one buyer. After a number of messages to which there was no reply, I checked her feedback profile (which of course shows as 100% positive as there is no other way to leave feedback!) and was horrified at the very long list of feedba...

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  • 526 Views
  • 12 replies
  • 0 Helpful

$1 Final Value Fee Promo / Offer for 5 items

I had this offer a couple of weeks ago and after listing 5 items noticed that the offer hadn't updated and I still had 5 to go. Chatted with customer service and they said it's a glitch and to make a note of the item numbers and when they sell , let ...

Cannot mark an item as sent

A buyer bought and paid for a CD on 1st September. I posted it the same day but eBay will not let me mark it as sent and warns me that postage is overdue. What can I do to mark it as sent?

Refunds

Hi I sold something on here and the customer asked me to cancel for personal reasons and when i went ahead to cancel it charged her $147 can anybody explain this please

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  • 88 Views
  • 1 replies
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Didn't accept last bid, didn't realise item had sold!

New to eBay- put item up for auction, I didn't accept last bid- as not high enough for what I wanted- ebay has told me it's sold, when I need to cancel- and relist. Didn't realise once an item is up for auction- I have no control over it.

Managed payments not resolved

I have been contacting eBay for 2 months trying to get the money owed to me since introducing managed payments. They always tell me everything looks ok and have even had an email saying that everything is successful and should receive payment in 24 h...

Buyer wants to cancel orders, do I have to oblige?

I'm just wondering about my obligations as a seller on eBay with cancellations.I've been selling on eBay for a while now and haven't had too many issues when it comes to cancellations, I've only had a handful of people request to cancel after buying ...

Spring Seller Update

2021 Spring Seller Update: Home | Seller Centre (ebay.com.au)

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  • 206 Views
  • 2 replies
  • 0 Helpful

Resolved! Suspension of ebook

My ebook was suspended because I could not list in the Everything Else/Information Products. as it was not on my webpage.How can I solve this problem

It is funny and stupid, Your payouts are on hold until you update your account details. Please updat

Hi, I am new Ebayer. I got this just after very 1st orderYour payouts are on hold until you update your account details. Please update by 05 Oct, 2021 to avoid further restrictions How stupid Ebay are?I can understand why Ebay want to verify, but can...

User avatar by Community Member
  • 295 Views
  • 9 replies
  • 0 Helpful

Why the f can't I list an item?

I've sold on ebay for year and just tonight I tried listing an item and the below error popped up - It looks like there's a problem with this listing.It looks like you don't have an updated payment method on file with us. To complete your listing, pl...

Credit Card Chargeback

Hi all, Not sure on what happens here, situation is as follows Ebay member purchases an item from our store, must have used a credit card through paypal to pay for item, either way PayPal set these funds as cleared. This was back on the 28th Feb. Ite...

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  • 1270 Views
  • 12 replies
  • 0 Helpful