NEGATIVE FEEDBACK CHOICE SHOULD BE GIVEN TO SELLERS ALSO, NOT JUST TO THE BUYERS

[bloodsareit]

I really think that sellers should be able to give negative feedback to buyers.  I recently had a buyer for an item, she sent me an email to tell me that I had sent her soiled clothing.  She also sent photos that were so badly coloured (mostly orange) instead of the lovely coral pink colour the item was, I told her that I couldnt really see anything in the photos at all.  I let her know that she could send the item back, she told me forget it and that she didnt want to pay the cost of sending the item back, she also stated that the item was already in the bin.  Her feedback left for me was that I sent her soiled clothing and that I was an aggressive seller.  Ebay wont do anything about taking out that feedback at all.  This has happened twice now where a buyer lies about items cause they dont ask questions before buying anything and when they find its not what they thought, the seller gets it even when we offer a refund.  Ive lost a huge amount of percentage over this and now I think Im going to have to go elsewhere to sell my items cause 100% of control is for the buyer and not the seller.

[bloodsareit]

I do thank you for that information, yes I did state that I have original pictures to ebay, but they werent interested, the buyer is correct and that is that.  I have ceased to using ebay for selling now after using since I think it was 2005 cant remember that far back, as they say "have slept since then" :).  I had a buyer do the ebay shoplifting thing years ago, it tore me apart all the stuff she said and wowwww even though I showed the emails she wrote and what I wrote which was soooo damned polite and hers being so rude, she got away with her feedback, so I dont know why they even have policies in place.  Basically now Im done selling here, I do buy, but would never give bad feedback unless truely needed. grrrrrr

[springyzone]

Furthermore, I can't believe they have got so nasty over a $3 item! They would've paid 5 times that amount at Vinnies. Did they say where the stains were?

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I can. I sometimes think the cheaper an item, the more likely you are to have trouble, to tell the truth.

If someone pays a premium for something it is likely to be a quality item and they might value it more. When it is a cheaper price, they still expect it to be perfect or might make a comment that the quality was only average, even if you haven't built it up in the dscriptions.

That's what I have noticed in feedback I have read anyway. Been years since I sold on ebay.