Reply to post 4.
From the information provided, how do you know the seller can’t prove postage. For instance, the bulk of the item I now sell are sent as large letters with stamps attached and dropped in the roadside post box (books) yet I can prove postage, not to PayPal’s satisfaction but most certainly to the satisfaction of the Ombudsman. It quite simple really. Just maintain a postal ledger which complies with the Supreme Court Rules regarding proof of postage/service.
In any event, as PayPal advertise they protect both sided of the transaction (buyer and seller) is it not perfectly logical, if the item goes missing, for the seller to get the buyer to lodge a claim under the Buyer Protection Policy, and then get PayPal to foot the bill under the Seller Protection Policy. That is, why would a seller offer PayPal, if you say they shouldn’t access the services on offer. Then of course, if PayPal decide not to accept the proof the seller provides, this has no impact on the buyer, because any resultant dispute is between the seller and PayPal and not seller and buyer.
Or are you suggesting that even if postage is proved to your satisfaction, the seller should still compensate the buyer out of their own pocket if the item is lost or damaged in transit.
