on 21-11-2013 07:25 AM
It is high time that ebay reintroduce feedback options for SELLERS, other than positive - so that time wasting NON PAYING BIDDERS can be exposed!! Any other sellers agree?....
on 25-11-2013 08:22 PM
@my*mum wrote:apologies, my mistake, I didn't know about being able to block members with a feedback score from -1.
Just to clarify in general, for posterity and the like , that block is not based on number of negatives received nor a certain time frame. You can block a member with -1, -2, or -3 (or lower), but it doesn't matter when the negatives were issued, nor how many in total (for example, if over the course of several years someone had received 500 positives, but 501 negatives, that block would prevent them from purchasing).
While a -1 score is pretty rare on eBay these days, it can still happen because sellers can get negs, and sellers can want to buy stuff, too.
The block based on non-payment strikes has an applicable time-frame, the strictest parameters being more than 1 strike in the last 12 months.
on 25-11-2013 09:43 PM
@haolove13 wrote:And now that you mention the law there are many people who believe that Ebay rules do not stand up to scrutiny in Australian courts.
A friend of mine has been defamed about six times recently but can not be bothered starting action over 20 dollars worth of goods but it has affected his business.
And all he can do is leave an anonymous strike and hope somebody else does it. as well.
An honest negative feedback would be much more effective.
In what way has he been defamed?
25-11-2013 09:57 PM - edited 25-11-2013 10:01 PM
Scapegoating and blaming other sellers. rather than focus attention on the real culprits the contract-breaking non-paying pests, and eBay for its lack of adqueate system setup response to this issue, does not bring me any comfort or satisfaction.
Deflecting the issues raised by posters who have issues with non-payment, or holding others sellers responsible for poor buying behaviour and inadequate ebay protection systems still does not change that there is a very real non-payment problem on ebay experienced by numerous sellers.
I don't have an expectation that other sellers will provide trust and safety mechanisms in this online trading environment, eBay is responsible for those - and never more than the past few years, as it has further eroded the premises of those systems, including feedback.
No-one can convince me that eBay does not have more than enough funds and resources to institue some very simple improvements in their trust and safety system.
As others have suggested eBay could institute a default non-payment block when a trading account is opened in the first place.
A seller could then have a choice to change or remove the default blocks, as they do now, it could just be set to levels for newbies where the highest protection is in place when first start selling.
IMO a tweak to the system like this is the minimum protection that a new member could expect until they learn they ropes, or sell their few items and move on.
Just one small example that could potentially make a signficant difference to the problem.
on 25-11-2013 10:01 PM
why is eBay responsible? In their terms and conditions, they specifically say that they aren''t.
on 26-11-2013 10:27 PM
on 29-11-2013 06:37 AM
on 06-02-2014 11:45 PM
Bumping for newbies not happy with non-payers and T-Store who would like an ongoing thread on non-payment
on 07-02-2014 12:06 AM
HEY phorum_junkie* , YOUR QUOTE " once an unpaid item dispute is closed neither party can leave feedback and sellers have the ability to block members with more than one strike from bidding or buying...............WHAT A CROCK , WANT 4 OF MY PAST 4 NEGATIVES I RECIEVED AS PROOF FOR THATS WHAT EXACTUALLY HAPPENS .............. FEEDBACK OPTIONS ARE STILL AVAILABLE FOR BUYER EVEN THOUGH EBAY SAYS IT NOT ...........AND EBAY SAY THAT BUT NEVER BACK IT UP!!!
on 07-02-2014 04:22 PM
Absolutely agree. I think many ebay sellers can give examples (including me) where unfair negative feedback has been left because a buyer has not read item description properly or have assumed something. Also non payers should get negative. Had an instant where a non payer has done this to 4 different sellers and still the account is active??? As a seller we simply have lost our right to take action against unreasonable buyers...................and there are plenty out there.
on 07-02-2014 05:18 PM
@deepcreek45 wrote:Absolutely agree. I think many ebay sellers can give examples (including me) where unfair negative feedback has been left because a buyer has not read item description properly or have assumed something. Also non payers should get negative. Had an instant where a non payer has done this to 4 different sellers and still the account is active??? As a seller we simply have lost our right to take action against unreasonable buyers...................and there are plenty out there.
the reason their account is still active or that sellers blocks are not working is because people left feedback instead of issuing a strike.
How would a negative be any more effective than a strike in blocking potential non payers?
Plus, if eBay aren't being told via reporting the non buyer through the UID process, how are they to know if no one is telling them?
No one has removed your rights to take action.
Your legal rights to enforce a contract have not been removed, and eBay now provides you with a business tool for blocking "registered" non payers, but if your trading buddies (that's other sellers) don't use these tools, it is they that is affecting this, not eBay.
eBay are not part of the buyer/seller relationship. By law they cannot intervene in any way. However they have chosen to provide methods and p[rocesses to help you identify non payers. It's not their fault that people don't use it. A negative or a false positive will not protect you from the majoruity of non payers.