NON PAYER OF OVER 30 ITEMS, WHY IS HE STILL REGISTERED ???

[spinyeel]

   late september a newly registered member purchased 11 of our buy it now items then on the same day went to our other account and purchased 15 items nearly $500.00 in total hooray we thought. he had no idea we were the same seller.

   2 days later we received an email asking if we had any more which we did and he wanted all 10 so we started listing another big hooray until they emailed us again a short time later wanting to know why he was blocked from buying our items ?.

   turns out in the short time between purchases he received 2 strikes from other sellers for non payment which caused our site preferances to kick in. any way 3 weeks later and sick of the b.s. promises of payment we claimed for and received a fee refund for 26 unpaid items giving him a minimum of 4 unpaid item strikes that we knew of...

   but it gets better, this month he is back, same name and address but a different account and yes thank you 4 more unpaid items totalling over $100.00, the account he is using now is over a year old and big surprise he has several feedback comments thanking him for non payment.

   my question is simply this how the heck was he able to purchase any thing from us using this second account as he should have been blocked and why are both accounts still active i thought it was 3 strikes your out... ???

[character_parties_aus]

I've had similar happen to me recently with a buyer who bought about 15 items and didnt pay. She got 15 unpaid item strikes and was kicked off ebay as a result so I am really not sure why your buyer is still active.

The rules on ebay are basically vague and its a buyer free for all on sellers nowadays. there might as well be no rules at all for buyers.

[springyzone]

You have to wonder about the mentality of someone who not only presses a buy it now button that many times, but also goes to the trouble of asking if you have more. The first is automated, removed from contact, whereas the second is much more personal.

I would have thought getting quite a few strikes in a short period of time should automatically cause a buyer to be banned, at leats for a period of time, but maybe things have changed.

[horizon1907]

coz ebay is lazy.

[motherbear2003]

Report the buyer to ebay

[character_parties_aus]

 I had another instance a few years ago of a buyer who bought a bucket load of stuff and paid for one item . they other couple of dozen sat there and the buyer messaged and asked for payment extension etc.  then all the positive negatives started flowing through on her feedback dozens of them she had gone absolutely bonkers buying and not paying. myself and various others reported her to ebay and they did nothing about it for months and the buyer continued screwing peoples stock over.  for all i know she is still on here today. So it was weird when the one recently got booted off and this one was left to get away with far worse.

eBay rules for buyers #makeitupasyougoalong

[bsal6160]

As others have said, report this type of problem buyer. If they had been banned using their old ID they can not make another to bypass the ban. And by the way, false positive feedback is also against the rules so report those sellers for doing so.

[digital*ghost]

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@character_parties_aus wrote:

eBay rules for buyers #makeitupasyougoalong

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I think the most "non-vague" response an eBay rep has ever given is that it depends on the frquency and value of the purchases. I interpret that to mean if they cause eBay to get all excited over a high FVF then it gets taken away by a UPI, they'll stomp their feet a bit.

I had one buyer who bought several items, paid for some, didn't pay for others, kept buying (and paying) while ignoring my messages to find out what they wanted to do about the unpaid items, as well as ignoring the UPI dispute. I block buyers as soon as I have to open a UPI, but lo... before too long, a brand new ID purchased from me, exact same buyer details, though. Despite that being a clear breach of policy, eBay don't often do anything worthwhile about it, so I basically had to suck it up and still send the items, much to my chagrin.

A few weeks later, with a couple of FB to their new name, I get a message telling me they can't buy anymore because they have too many strikes and can I unblock them (already added them to the BBL, so strikes weren't the only reason). Had a quick trip to the hospital while I was thinking over exactly how to word the big fat NO, but when I got back they had already decided to create yet another ID tand purchased more items. Blocked that one and they haven't returned with any new IDs, so I guess they got the hint. 

Or ran out of email addresses.

[streetbeastshop]

   buyer was reported to ebay for using a second account to make purchasees when knowingly banned also for having a false / incomplete address ie missing first name, street number and suburb...

   was told only 2 strikes are required to suspend an account, no noticable action was taken.

[i-love-my-sheep]

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@streetbeastshop wrote:

   buyer was reported to ebay for using a second account to make purchasees when knowingly banned also for having a false / incomplete address ie missing first name, street number and suburb...

   was told only 2 strikes are required to suspend an account, no noticable action was taken.

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What complete and utter rubbish! I think whoever told you that had been sniffing the office glue pot. If it only took 2 strikes to get a suspended account, there would be no need to have buyer requirement blocks for members with too many unpaid strikes.

Looking at my buyer requirements log of all the people who have tried to buy that have more than 2 strikes, proves that what you were told was completely false.

Not having a go at you by the way, I am mocking whoever it was that told you that. I'm guessing an employee of eBay?