
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 07:35 PM
We have a buyer who has left us neutral FB but with the following Positive comment attached.
"Good business & good quality product."
This looks very much like an accidental mouse click to me.
I have contacted the buyer about it, but of course no response.
Is it likely that ebay will remove this Neut based on the fact that the comment is clearly positive?
Solved! Go to Solution.
Accepted Solutions
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 07:36 PM
No harm in asking if they will as a seller is not permitted to leave false +ives so there is no difference really.
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 08:17 PM
Yes, same thing happened to me.
I sent the buyer feedback revision request, no reply.
Can't hurt to contact eBay, but I think they will tell you to send feedback revision request to buyer and that it is up to the buyer to revise it..
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 08:54 PM
I got one last week by mistake, emailed Ebay about it and they removed it instantly., great work Ebay.
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 07:36 PM
No harm in asking if they will as a seller is not permitted to leave false +ives so there is no difference really.
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 08:17 PM
Yes, same thing happened to me.
I sent the buyer feedback revision request, no reply.
Can't hurt to contact eBay, but I think they will tell you to send feedback revision request to buyer and that it is up to the buyer to revise it..
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 08:54 PM
I got one last week by mistake, emailed Ebay about it and they removed it instantly., great work Ebay.
Re: Neutral FB in Error I suspect

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 09:05 PM
Just by contact via email. No phone call? That's encouraging.
Re: Neutral FB in Error I suspect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 09:57 PM
Yes Clarry, email only, (im hearing impaired), all sorted within hours.
Sent another email today about another issue and they are dealing with that already.
I may of got lucky. lol
Re: Neutral FB in Error I suspect

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ21-01-2015 10:00 PM

