on 20-09-2017 08:48 AM
Anyone else having this problem. The new layout does not save comments. Have to type it every time.
Another ebay 'improvement' ??
on 20-09-2017 09:10 AM
It does that with mine as well stickers, though sometimes past messages are still there - and I'm still on the old layout. PITA
on 20-09-2017 09:49 AM
Most buyer feedback I leave via selling manager in bulk, and you can store comments in that (it's also still keeping previous comments, but AFAIK that's a browser function rather than something eBay does, as you can select to clear all history when you clear cookies, cache etc - obviously there's something about the new form that doesn't allow this, though).
Seller feedback, I usualy write one comment then copy/paste, if appropriate.
on 20-09-2017 10:12 AM
I'm also not getting that dropdown on previous feedback comments, which is annoying. If I buy multiple items from a seller, I generally leave a different comment for each item. Often the same thing, but worded differently. I still like to reuse those comments sometimes for other sellers. Same with buyers. If they've bought multiples, I like to leave a different message for each item. I like to reuse some of those messages later.
I think it's to enhance our eBay experience.