@p9games wrote:
This is true, but reading endless pages of legal mumbo jumbo should not be a requirement. A high level understanding of the payment system should be within reach without retaining a corporate lawyer.
No doubt this information is somewhere, but judging by the volume of people coming to this forum clearly ignorant of this arrangement makes it clear Ebay is doing a poor job of informing potential sellers.
This forum is barely worthwhile because of the flood of identical posts about MP. Ebay is clearly not doing enough to convey this to sellers.
I agree with the last sentence.
I haven't sold for years but decided to click in to 'selling'help just to check things out.
The first thing that struck me was ebay definitely wants to make it easy for someone to list an item. There's a big blue clickable link that obviously tempts many new sellers, just 'list an item' before they even get to the information below.
For the new seller who keeps reading though, there is quite a bit of information.
The fees are the first thing mentioned-How much does it cost to sell on ebay?
So there really is no excuse for anyone new to say they had no idea of the fees etc as that info is prominent and easy to find.
I pretended to be a keen new seller and started to make a listing and the information on holds is there, in fine print, way at the bottom. It says new sellers may have a hold on funds, usually of about 14 days.
There are other places to find the details but I do agree that ebay could & should make it much easier for new sellers. It wouldn't be hard. Just start with something like-are you new to selling on ebay or are returning to selling on ebay, then go from there with a step by step guide.
There is certainly a clear guide on how to create an account and how to get verification, but I do think there should be a special effort made to present all the information for new sellers in one list and I really don't think the hold on funds is as clear as it should be.
From what I have read, some new sellers are also able to list without being signed up for managed payments either, in which case they would apparently never receive the funds into their account. That is an aboimination too, in my book.
