More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
changes to payment terms again, but with a new reserve program
i got a message from ebay today advising of new terms in regards to payment terms of use to sellers, specifically using managed payments and the new reserve program fund. it may or may not apply to your account, but if you accept the changes, you wil...
Is there an easy way to report a message?
I've received a disturbing message in regard to some children's items. I would like to report it but can't find a quick link. Is there one or do I have to go through 'Help'? I'm also considering forwarding it to child abuse squad, if I can find how t...
Customer pays for item that is pick up only, and asks to send item with a "I pay for postage"
This happened to me a few times.Previously I just refunded the money, not interested in BS. This time I suggested to arrange their own currier since the thing is too big for postage. So he asks for address. I supplied postcode and now there is no fur...
ebay final value fee help
I am selling a guitar, I am new to ebay it was my buyer who bought it to my attention that ebay takes a massive chunk out of your sale, I sold it for $350 the buyer added the postage in the payment so i assume ebay thinks im selling it for $386.They ...
USA package delivered to completely different state.
Sent a parcel recently to the USA.It was meant to be delivered to the state of Washington, but has just shown as delivered to someone in the city of Irvine, California! I've contacted Aus Post for further information, but naturally the buyer has been...
Buyer got free postage eventhough I had invoiced postage cost
Anyone had this glitch? I had someone who bought multiple items from France. I invoiced a reduced postage cost of $43.50 for a total of around $150. I received the email of the correct invoice so I know it was not my mistake of putting zero shipping....
Postage overrides do not work with new listing system 2022
With the new listing system, if I try to override postage costs for a particular listing, it won't let me list the item and displays an error message: "If overrides are provided for domestic postage, you need to provide overrides for all services in ...
Postage - "Edit cost for this listing" not working
I have a problem with editing postage rates for a listing. When I create a new listing or edit an existing listing I am unable to use the function "Edit cost for this listing". I am using postage policies and sometimes want to tweak the postage rates...
It was not possible to generate the label. Something is wrong. Please try again later.
Why do we get these messages when trying to print a postage label - this has happened several times in recent months. I call eBay and am told it's a tech issue and they will follow it up but in the end I have to go to the PO myself to arrange postage...
eBay suggesting to "Save Seller" Showing Personal Name instead of Account Name after a Purchase
What is with eBay showing the sellers personal name after making purchase via the app, asking if the buyer would want to follow them? This seems like a poor choice, I think it should show the sellers account name instead. As that is the public facing...
New Listing Format 👎🏻👎🏻👎🏻👎🏻
Why oh why does eBay change something and not for the better! the new listing format is so muddled and time consuming.number of font size choices changed to 3 - when I try to update and relist a listing where I used the previous larger font than what...
Resolved! Relist item No. 325423473663
The buyer did not respond to invoices from eBay and myself as the seller of the Mercedes-Benz. It was sold on the 21st of November, 2022. I have still not had any contact with the buyer. I can't find a phone number to contact him.
How is it managed payments passes on chargebacks + charges a fee?
Perhaps eBay can answer this one, perhaps another forum member - But I'm stumped. We got an order via eBay, and we had no choice but to use manage payments, of course. We can't control who logs onto eBay, what payment method they use, or verify that ...
Interstate car buyer scam or legit?
Someone interstate has bought my car and says they will transfer money and arrange pick up without inspection etc. I'm reluctant to offer address of car and any personal info because it sounds a bit dodgey. I've been warned once I offer my address th...
