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Resolved! I was paid for an item l never sent

Help help help I don’t use eBay often and forgot l had an item for sale. My notifications was off so l didn’t know that l had sold the item the buyer paid and when she didn’t receive it she put in a review with eBay which l also was unaware of. After...

User avatar by • Community Member
  • 211 Views
  • 1 replies
  • 0 Helpful

NEW OR INFREQUENT SELLERS

May I suggest that prior to listing an item for sale you read the CURRENT requirements for selling. It is imperative that you have gone through the MANAGED PAYMENTS process.MANAGED PAYMENTS - Needs to be attended to. This system is not new by any mea...

Combined Postage problems

Hi I'm looking for solutions on how I achieve combined postage for buyers as effectively as possible. I often get complaints from people with smartphones who say there is no combined postage option. If they place an order via laptop or pc, the reques...

User avatar by • Community Member
  • 1317 Views
  • 14 replies
  • 0 Helpful

Ebay Plus Buyers that are not in Metro Areas

I have noticed today and a believe this buyer did the same thing a while back. They have qualified for the $4 Ebay plus Postage option yet live know where near metro Brisbane I know this for a fact as we lived out in this area for several years. My q...

User avatar by • Not applicable
  • 258 Views
  • 2 replies
  • 0 Helpful

there are no views on my items

Have items listed for 3 days with only 1 or 2 views, paid to upgrade one and even that only had one extra view.Apart from paying extra what can one do to encourage more views on listings.

Fake Bidders

How can I stop fake accounts from bidding on my items?This has happened twice now. Each listing has cost me $9.99 for promotion which eBay still hasn't refunded like they said they would.

User avatar by • Community Member
  • 221 Views
  • 3 replies
  • 0 Helpful

Is everyone else having customers ?making up reasons to get refunded and not sending the item back

I am finding that l have increasing numbers of customers that are ?making up reasons for demanding a refund for ?defects or a small unnoticeable mark on used clothing. EBay are refunding the whole lot so l lose on postage +without consulting me.Also ...

Sendle as eBay's preferred carrier

Sendle has been the default postage method for local eBay sellers for some time now.Sellers should be aware that Sendle are not couriers, they are courier brokers who farm out a vast proportion of their parcels to Aramex (formerly known as Fastway) a...

User avatar by • Community Member
  • 2566 Views
  • 37 replies
  • 6 Helpful

Seller pretending to be ebay.

I have a purchased item that is overdue for delivery and I randomly received a note (obviously from the seller in China) pretending to be ebay Australia, and telling me not to open a case. 1. Has anyone else experienced this? and2. How do I let ebay ...

User avatar by • Community Member
  • 391 Views
  • 8 replies
  • 0 Helpful

ebay verification

Hi could you let me know if there is a ebay verification site as I am getting a lot of emails from them. I have emailing attachments to them but not sure if it is a scam

Payments on Hold

Hi, I’m waiting on my payment for an item I have sold and has been received by the buyer. I didn’t use the sendle parcel handling, instead went with Aus post. Many thanks,Allison

How do I create a return label for a customer to return goods as I want to pay the postage

So i have processed the refund and everything but then it tells me to upload the return label for the buyer so then can send me back my item. But it doesn't actually tell me how to pay for the return label and to upload it for the buyer can someone p...

Refund money to buyer , money on hold, item damaged

I recently sold a item that was damaged on the way to the post office . I need to cancel and refund buyer however the buyer paid and that money is on hold. How do i refund the buyer when I’ve got no money cause it’s on hold.

User avatar by • Community Member
  • 212 Views
  • 3 replies
  • 0 Helpful
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