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Cost of living, no one has money to spend

My sales have dropped like most others.The interest rates and cost of living have killed sales.Also things don't sell without promotional fees.To deal with it I canned my store and upped the promotional fees instead,also upped the prices and offered ...

disgruntled buyer did not read the listing correctly

good evening all. i wanted to reach out for some help regarding a recent sale on a product the buyer now has an issue with.the item in question states in my listing headline as well as in the description that it was NOT a "new in box/factory sealed" ...

User avatar by • Community Member
  • 623 Views
  • 6 replies
  • 0 Helpful

I still cant workout this Vat charge,

Charges on my Ebay account say in one place Vat has been paid by Buyer,Then in another part say I am being charged also,How can this be,Im being charged Ebay fees of $10 then VAT of $7.Taking Nearly half of what Postage cost,Thought I had it worked o...

User avatar by • Community Member
  • 629 Views
  • 2 replies
  • 0 Helpful

Seller did not return supposedly defective item even though EBay refunded the full purchase price.

Beware - I recently listed an item of jewelry and fully disclosed its condition to the best of my ability. The eventual successful bidder asked for and I forwarded extra detailed photos as requested. On receipt of the item the buyer nitpicked about t...

User avatar by • Community Member
  • 1186 Views
  • 13 replies
  • 1 Helpful

Video Rejection Criteria

Hi I've been using videos on my listings for a while now, and recently have noticed that basically every video has been rejected, with the very helpful notice that it was not approved.It would be helpful if we could know why a video is rejected. Is t...

User avatar by • Community Member
  • 510 Views
  • 4 replies
  • 0 Helpful

Confirming microdeposit amounts

Hi thereI'm having trouble locating the spot I need to add/confirm the microdeposit amounts that I have received. I've followed the instructions on ebay, but the verification "banner" is not connecting to anywhere that I can insert the microdeposit a...

User avatar by • Community Member
  • 442 Views
  • 0 replies
  • 0 Helpful

Buyer Claiming Item Faulty and Wants Return

Hello, I have an issue where a buyer is requesting a refund claiming that the item is faulty, however I feel that the buyer is being completely dishonest, due to the following events that transpired: Before winning the item, this buyer requested to c...

Sendle Service and Insurance Claims are Terrible

DO NOT use Sendle as your courier, they may be cheaper but so is their service and their insurance claims policy is non existent. They damaged my item during transit and I was asked to provide evidence of the item prior to sending and after it was de...

User avatar by • Community Member
  • 853 Views
  • 5 replies
  • 1 Helpful

eBay Mobile App on IOS 16 & 17

Anybody having issues trying to generate a postage label via iPhone 11 on IOS 16 or 17 - Keeps looping Despite numerous attempts to raise the issue (screen shots / video) with eBay you just get crickets as usual

EBay is now issuing refunds to buyers even though item has not been returned?

EBay is now issuing refunds to buyers even though items have not being returned.I feel so let down. I have a buyer who was nt happy with her item and asked if she could return it, no problem we said, still waiting for item to be return? Just receive ...

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