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Forum Posts
Accept an offer...i have an item at auction but have received a high offer
How do i accept an offer when i have an item at auction and when i hit the respond to buyer offer it takes me to original listing and i can not see where to accept the highet offer
Resolved! Merging orders
I recently received orders for a record and a CD from a buyer. eBay merged the two orders but billed the buyer for the shipping cost of the CD ($4) only rather than the true cost of shipping the record and CD together ($10). I prefer to send my own i...
Updating Policies
Hello,I've just activated my eBay selling account again after quite a few years of being dormant.Today I updated my Postage and Returns policy.I wanted to review what I had entered, but now I can't find them.Could someone please let me know where the...
Swapcard sales
Hi everyone, are there any swapcard sellers having sales problems?my sales have totally stopped since the new year. Just wondered if I am the only one. Thanks everyone.
International postage
Hi, my item sold to international buyer but the order is showing that the buyer is paying domestic postage fee. However the listing is included international postage fee.
i sold an item a week ago and the buyer paid ebay the next day but ebay has not paid me 7days
sold an item a week ago the buyer paid EBAY the next day but Ebay has still not paid me its been a week and i have spent at least half a hour looking for Ebay's Contact Phone number they don't have a contact number anymore what sort of service is thi...
file exchange help needed
does anyone upload files for listings ? having trouble with a csv file getting the same error - Failure,37,Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType| i have no idea why.any help really appreci...
Resolved! Selling With Pick Up Only
I listed an item which clearly stated free local pick up. A buyer purchased the item and paid for it. After I sent the pick up information I realised the buyer is interstate and the item is too large to post. A few weeks have gone by and eBay has pai...
Australian Auction Reserves
Hi, Can you please add auction reserves to the Australian site? The USA site has them. It would be great for AUS, it would mean all listings could start at $0.99c and gain watchers, thus driving up Ebay revenue. Currently we have to list them at the ...
Some Buyers Are Trying (VERY trying)
Long story as short as I can. Express Post small padded bag posted Sydney Thursday 9th Feb, Australia Post tracking shows delivered QLD Friday 10th. Monday 13th long message from buyer; “OMG just noticed tracking says delivered, it’s not there, I was...
retracted / cancelled bids and why do people give positive feedback on a negative buyer????
Can anyone tell me why a bidder can have 132 retracted / cancelled bids in 12 months? Has retracted 2 bids on 2 different items of mine, with no explanation and does not fit the listed "execptional circumstances".On checking the feedback there is no ...
Resolved! Why it says I get free 40 listing a month but ebay keep showing $1 listing fee when I try to list
Why it says I get free 40 listing a month in ebay policy and when I google search it.but ebay keep showing $1 listing fee when I try to list!! Same thing with different person account too! Any explanation to this? Thanks
EBay says it’s too late to cancel unpaid order
How do you cancel an order when buyer hasn’t paid and eBay says it is too late to cancel
Address formats
In the new layout of the Order Details page in the Seller Hub, when you click 'Copy full address to clipboard' and paste it into a label, it formats the address with a comma between the town/city and state., e.g. Elizabeth Vale, SA 5112. According to...
How to process a postage cost refund to buyer.
My customer has bought two items and paid the postage for both. I can fit them both in one satchel (she's OK with this) and I will refund the postage on one item.I have done this countless times but I cannot find the Refund Button on the drop down me...
