No feedback from recent buyers - is this common?

[kali-hibiscus]

Hello! I'm an irregular eBayer, so I'm just curious that out of the five items I sold the other week, only one has given feedback (and she was a pickup so maybe that's why?).

The other four paid within one day, I sent everything within the next day, everything has been delivered, I left them all positive feedback, and yet I get no love in return?? 😞

On one hand I know I should consider myself lucky that everything got there and no-one's unhappy... but on the other hand I'm not a big seller, so feedback is valuable to my prospective buyers that I'm one of the good guys.

Just curious, more than anything, if this is quite common/normal? Should I contact them and ensure everything is okay, or just let sleeping buyers sleep?

[1sweetap6v8]

Hi , feedback is sometimes only left buy some members every month or so. Just look at your buyers feedback and see if they have left feedback for others since your date of sales.

If they have you can email them and ask if they could leave feedback for you as you have done for them as they may have just simply over looked it.

Some people do not leave feedback at all. 

Other than that its only an option there is no policy to make them leave feedback and I would becarefull as you may get feedback you dont want.

Some people take offence to being asked to leave feedback. I dont know why but they do. It seems like a simple and harmless enough request.

Im shore if you email them in a polite manner atleast half will comply to your request.

Other than that I dont see how you can get them to do it.

 Good Luck.

[chezzy]

 If I haven't heard from buyers/they haven't left feedback I will sometimes send a message just to check everything is ok, if they respond and all is good, that is great, that is all I need from them. Feedback is a bonus. Personally I would be more inclined just to check all is ok without appearing to 'beg' for feedback.

[kopenhagen5]

Personally, I don't ask for it.

It's voluntary and many just don't use the feedback system at all.

As mentioned, ebay send a reminder at 30 days and many leave it then.

Keep listing accurately and giving good service, the rest will come. 😉

[go-tazz]

Only one out of the last six buyers on my other account has left feedback and that's their right to do so,(I leave feedback as soon as I've posted their items).

IMO it's better to not ask for feedback as it's not compulsory and you may get feedback that you don't want,(there seems to be a few "aggressive" members around of late and you might strike one of those),X-(

[thecatspjs]

Its not unusual for buyers to delay leaving their feedback for you until well after they have received their item.  Other buyers don't leave any feedback all.

I agree with Taz 100% 

I really think messaging buyers to chase up if they received or not is not a great move for a seller, if a buyer hasn't received or were not happy they will let you know in due course.

[*sparklz*]

If nothing is heard or no feedback left from a buyer then forget it and move on.

Nothing heard is a good sign they are happy.

[chezzy]

"I really think messaging buyers to chase up if they received or not is not a great move for a seller, if a buyer hasn't received or were not happy they will let you know in due course."

As per usual varied opinions/approaches to things. With me I tend to leave feedback at the end of the transaction, once I know everything is ok. So this contact (messaging) enables me to finalize things. Works for me.

[putney32]

"I really think messaging buyers to chase up if they received or not is not a great move for a seller, if a buyer hasn't received or were not happy they will let you know in due course."

As per usual varied opinions/approaches to things. With me I tend to leave feedback at the end of the transaction, once I know everything is ok. So this contact (messaging) enables me to finalize things. Works for me.

it mostly works chezzy, but if you get the nasty buyer, you can get (and we've seen lots and lots of them here on the boards over the years), who will write

red dot  :  here's the f/b you begged for...happy now???

[kali-hibiscus]

Thank you all for your experienced advice 😄

I certainly wasn't going to beg for feedback, as it was more curiousity why they wouldn't do it, if everything was all good? Obviously I should work on no-news-is-good-news principle and shrug it off.

I was brought up to always say thank you and never take people for granted - something that still bemuses my partner (eg for doing something that's in "his" job list, I still say thank you, as I appreciate that he's done it).

All good - many thanks for your time and words.