Non Paying Bidders

[kicks79]

Ebay is severely broken as a selling tool.

Almost 40% of my listings end with a non paying bidder.

As a seller I can't leave negative feedback and non paid item strikes act as no detternt to these people. Im hard pressed trying to see where these strikes appear on their profiles anyway. Lots of buyers never leave feedback anyway so the whole system is a joke.

Unpaid item cases mean that my item is lost in the void for eight days whilst a case is open. 99% of these end in non payment. 

Im loosing money as by the time the case is resolved. the second highest bidder has usually bought a simlair item somewhere else.

I know Ebay has to look after buyers, but without equal treatment for sellers. There will be no items for anyone to purchase.

[kopenhagen5]

Neg feedback is useless, doesn't stop a buyer from buying.

Sounds like you haven't set up your blocks on your account, that means accounts with strikes won't be able to bid or buy from you for 12 months.

Works a treat. 

Select account, then site prefs and buyer requirements. To the right show n edit.

Set your blocks and save.

Best ones are "Block buyers with 0 feedback and are not phone verified" and " block buyers with 2 strikes in 12 months"

[clarry100]

Kopes if they only have 1 strike in a 12-month period they will still be able to buy/bid. Its only when they get 2 or more the auto blocks kick in. But yes far better to have these blocks in place tho.

[*tippy*toes*]

If you are running auctions, I would also suggest checking their feedback when they bid. Even though it's against the rules, some sellers do leave a false positive stating the buyer is a non payer. If you can see a pattern of non payment, cancel their bid and block them. Of course that only works if they don't bid in the last few seconds. If you want to see what I mean by leaving false positives, have a look at the 2 members that I am following with this account (click on my feedback number, then click on my name on the feedback page. Then you will see the 2 people I'm following. They are actually one person with 2 accounts).

Make sure you do as already suggested and set up buyer requirement blocks. Anyone that has not paid for one of your items, make sure you add them to your blocked list so they can't come back for another go. Click this link to go straight to your blocked buyer page http://offer.ebay.com.au/ws/eBayISAPI.dll?BidderBlockLogin

[collect247]

What I can't beleive is that all those false positives haven't been removed after 6 months lol

[*tippy*toes*]

What I can't believe is, there hasn't been any new feedback for 6 months. Makes me wonder if eBay has finally stopped her buying (haven't checked on watchcount for awhile, but she was "buying" up to 90 items a month at one point).

[collect247]

Maybe a 12 month ban

[lyndal1838]

False positives are only removed if the "buyer" asks ebay to remove them.

Be thankful that most non payers don't know that they can even do that.

[*tippy*toes*]

Both her accounts should have been made NARU. My guess is she has probably opened new accounts and is continuing to buy and not pay. She mostly bought clothes, so I reckon she was probably trying to work out what she wanted, so bid on heaps of stuff, then paid for the one or 2 that she eventually decided on. There is the occasional true positive amongst all the bad ones.

She's a good reason why buyer blocks are essential!

[springyzone]

Interesting links. I have never seen anything like it. One account had about 800 or more 'positives' which made her look, at first glance, as a good bet. I think if people stopped giving false positives and just slapped the account with strikes it would be a lot better.

I know sellers can go into their account and set blocks in place but really and truly, ebay should put in place automatic blocks  for a set period for bidders who get several strikes in a short space of time And maybe an auto message that comes up when they bid, to tell them why they can't.

But I guess ebay doesn't care. If a seller is new and doesn't know how to get their fees back or can't be bothered if it was a small amount, all the better for ebay. They probably make a small fortune in unclaimed fees.