Non paying bidders
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on โ12-09-2013 10:02 PM
I would like to know why a buyer who has 337 feedback of which over 300 are negative is still allowed to bid,shouldn't they have been banned long ago.
Non paying bidders
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on โ12-09-2013 10:08 PM
A buyer only cannot have any negative feedback ratings, so presumably the sellers have left false positives rather than going through disputes and giving the 'buyer' strikes.
Simple.
Set your blocks for those who have 2 or more strikes in 12 months. If they bid and don't pay for your items, go through the procedures to get your FVF back and give them a strike, then add them to your blocked buyer list.
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on โ12-09-2013 10:20 PM
Yes their account should have suspended from buying long time ago.
Just another example that the current strike system does not work and buyer behaviour such as this is not dealt with appropriately by ebay, who place onus on sellers to do their dirty work.
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on โ12-09-2013 10:22 PM
How many strikes do they have? And how do you know?
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โ13-09-2013 07:02 AM - edited โ13-09-2013 07:04 AM
@davewil1964 wrote:A buyer only cannot have any negative feedback ratings, so presumably the sellers have left false positives rather than going through disputes and giving the 'buyer' strikes.
Simple.
Set your blocks for those who have 2 or more strikes in 12 months. If they bid and don't pay for your items, go through the procedures to get your FVF back and give them a strike, then add them to your blocked buyer list.
Why do you presume that none of the 300 have not gone through the NPB process????
...... and if I may be so presumptuous.
If your presumption is correct that 300 did not go through the correct process
....then how many sellers did go through the correct process and handed out strikes 0? 300? 600??? 900??? 1200??
remembering that those that did the correct thing are anonymous and cannot be seen on the buyers "feedback"
.....so how many strikes would the errant buyer have?? 0 300 600 900 or 1200... remembering that the answer to my question will give an indication as to how many sellers actually have faith in and use the system
....... I guess 1200 correctly process NPB strikes.... how about you??
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on โ13-09-2013 07:10 AM
@davewil1964 wrote:A buyer only cannot have any negative feedback ratings, so presumably the sellers have left false positives rather than going through disputes and giving the 'buyer' strikes.
Simple.
Set your blocks for those who have 2 or more strikes in 12 months. If they bid and don't pay for your items, go through the procedures to get your FVF back and give them a strike, then add them to your blocked buyer list.
while I am at it.
Why do you advise sellers to manually add NPB to the blocked bidders list if the automated blocks worked as well as some
people tout there would be no need....simple...?????
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on โ13-09-2013 07:30 AM
So I presume reported to ebay means a NPB was correctly processed.
I presume that if ebay had to help cancel the transaction that a NPB dispute was p[rocessed.
I presume that a seller that had enough nouse to use the words non paying bidder also processed a NPB dispute
I presume that "had to open a case' also measn that the same seller "had to close it too
a sample of the NPB feedback
REPORTED TO EBAY.
eBay had to help cancel transaction
Reported to eBay
Why does Ebay allow you to continue to bid when you don't pay for your goods
non-paying bidder. no replies to correspondence. item relisted
Did not pay or return contact, i lodged unpaid item case & cancelled transaction
Please pay me!! I had so many bidders - you are wasting mine & everyone's time
Didn't pay for the item,no communication, had to open a case,bad business!
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on โ13-09-2013 07:59 AM
I just had a thought about manually adding people to the BBL - I wonder if it is so once the strikes expire and those automatic blocks are no longer relevant the person is still blocked, sort of like a set-and-forget type thing.
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โ13-09-2013 01:27 PM - edited โ13-09-2013 01:27 PM
The OPs post clearly demonstrates the non-paying strike system does not work.
If there is a considerable proportion of the hundreds of thousands of sellers that don't open and close non payment cases to ensure strikes are given to a non payer then the system is contingent on a premise that is not only unsound in terms of being an effective deterrent to non-payment, but extremely unfair to those sellers that do follow the procedure.
I have yet to see in the past five years any sign that ebay is proactive in educating new sellers and/or promoting the non-payment process.
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โ13-09-2013 10:48 PM - edited โ13-09-2013 10:52 PM
@thecatspjs wrote:The OPs post clearly demonstrates the non-paying strike system does not work.
If there is a considerable proportion of the hundreds of thousands of sellers that don't open and close non payment cases to ensure strikes are given to a non payer then the system is contingent on a premise that is not only unsound in terms of being an effective deterrent to non-payment, but extremely unfair to those sellers that do follow the procedure.
I have yet to see in the past five years any sign that ebay is proactive in educating new sellers and/or promoting the non-payment process.
I don't think the problem is in the non-payment strike system, the problem lies in the blocking system. Clearly there are many sellers who do not have the blocks in place to prevent repeat non-payers from bidding or hitting the Buy-Now button.
eBay should have the blocking of buyers with more than 1 strike in the last 6 months as the default setting on listings, with sellers having to opt-out of having the block in place. Then, habitual non-payers would not rack up many false negatives as they would be prevented from bidding or hitting the Buy-Now button on so many more listings. AND, sellers that opt-out of the block would have nothing to complain about as they would be choosing to make their listings available to proven non-payers.

