Not getting feedback what is the protocole

[cddlb]

I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly.  Items all posted by the following day/Monday in the case of a weekend sale.  None have tracking as they were small items sent as a letter.  The dates of posting are 28/5, 31/5 and 1/6.   With more recent sales I have asked that they let me know when the item arrives and that seems to work.

My question  -  is it OK if I write to check that the item has arrived?  I guess I would know by now if it did not or was not OK.

Thanks  

[clubesquire]

I think the topic heading threw us off a bit. But no never mind. I think cddib got the required suggestions and direction anyway. That’s the important bit 🙂

Onwards and upwards!

Melina.

[davidc4430]

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@collect247 wrote:

We've got our wires crossed somewhere,I thought that you're after a response from the buyers to let you know if they received the items.

You're not after feedback as I read your post but many members are responding regarding actual feedback.

That's why I said yes you can ask the buyers to let you know if the item has arrived.

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as i allways use tracking this is not a big problem for me, but when i see an items delivered and dont get feedback i worry a little is this my first 'i'm not happy jan' moment.

when the items expensive and the buyer doesnt leave feedback i just cross my fingers and hope.

personally i leave feedback for every purchase regardless. usually the day the item arrives.

[davewil1964]

I get feedback for about 30% of my sales.

There was a complaint on the buying board a week or so ago, where people were complaining that they couldn't leave feedback for purchases. So maybe a bit of both.

I sell for money, not (hopefully green) dots. A lot of buyers, it would seem, do the same.

If I haven't heard from them, I assume they got their item.

[cddlb]

Thanks everyone.  All comments very helpful and increase my knowledge on the workings of eBay.  Cheers.