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One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.

dpjak13
Community Member

One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.

I can't ask the "non-buyer" for feedback so how do I remove it.

All paperwork has been completed for the cancellation.

I like to keep a clean account page and this entry is driving me nuts.

Thank you.

Sandra

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One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.

Ignore it. It will go away 61 days from the original 'sale' date.

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One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.

There's nothing you can do, you just have to ignore it until the 60 days are up and the reminder will disappear.

Message 3 of 4
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One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.

If you delete the transaction from your recent sales history, the feedback reminder will disappear.

 

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