on โ17-12-2013 04:37 PM
One of my sales was cancelled by mutual agreement but a Feedback request still exists on my account.
I can't ask the "non-buyer" for feedback so how do I remove it.
All paperwork has been completed for the cancellation.
I like to keep a clean account page and this entry is driving me nuts.
Thank you.
Sandra
on โ17-12-2013 05:01 PM
Ignore it. It will go away 61 days from the original 'sale' date.
on โ17-12-2013 05:01 PM
There's nothing you can do, you just have to ignore it until the 60 days are up and the reminder will disappear.
on โ17-12-2013 05:21 PM
If you delete the transaction from your recent sales history, the feedback reminder will disappear.