P&h NOT automatically showing on invoices

[pnc75]

Hi,

Over the last few days, when I've gone to send the invoice through the usual ebay channels, there is no p&h showing. It is clearly showing in the listing and isn't defaulting to free postage, thank heavens, just not showing on the invoices before I send them. I have to put the p&h in manually.

This has happened on a couple of Ids on a couple of browsers.

Anyone else having this problem and any suggestions as to how to fix it?

[samjess54]

I had that happen for a sale on 18/3 - luckily the buyer paid after a day or two so obviously P&H showing for them - I had been planning to recalculate the P&H manually to send an invoice (and hope it matched with what I had in the listing) but fortunately didn't need to.

Other sales I had that week were ok but they had a set P&H amount whereas the problem one was using the ebay postage calculator.

Don't know if a continuing problem for me as I haven't had any sales since as have taken my listings down due to going on hols.

[jfmgray]

When I go to send an invoice, it comes up with both my domestic and international postage options, rather than just domestic for Austrailai buyers and just international for overseas buyers.  Have to manually change everything before I send the invoice.  I assume if the buyer pays before I send an invoice that they get the correct options as all has been correct when this occurs.  Been happening for a couple of weeks now.

[sloanranger62]

The same here (comes up with domestic and international).  I then have to adjust the invoices manually.

[*tippy*toes*]

I've only had it happen when a buyer has bought multiple items and I want to send a combined invoice. I list 3 postage options and when I go to adjust the invoice, there are no postage options listed at all. I have to manually add all of them. It doesn't appear to be an issue for single purchases as everyone who's bought just once has paid without needing an invoice.