Payment On Hold

[moska65]

Has anyone else had payments from selling an item put on hold, as i have been using Ebay for over 20+ years and have never had a payment put on hold, as the only thing i can find is that they can hold payment for upto 30 days which is not right, considering we have sold the item and it has been picked up, and ebay have taken there portion out but still no money. Also canot find any where to actually be able to contact a cust service person apart form a useless Virtual Assistant. Very peeved of customer

[buyingbaron]

Same here top rated seller never in 18 yrs had a return or problem untill now! ( Except the postage dramas of miss calculated os quotes and scanning bqr code for it to upload wrong and no one tells you why!)  Iam at day 63 and from a chargeback no less that the bank closed days later ,I issued eBay a letter from buyers bank 19/6  stating they closed it on May 23 and have no way of reopening the case once closed but eBay keeps saying they're waiting for the bank to close it and not one person at the call centre will actually help stop this madness , dubious terms of 2-8 weeks "or more" that were extended " from hereon " after I escalated the issue I have left and will never return after this **bleep**! Greedy is the one that bites the hand that feeds them.   

[marketman24]

Hi ! You are not the only one who is frustrated.My payments on hold for no reason.100% positive feedback.

97% performance with postage.I have sold the item to US (new custom rules). Unfortunately item returned back due to new US custom rules. As result -payments on hold. In this situation -only eBay has a benefit.

Money on hold already for 1 month..

[twyngwyn]

anything here?

Re: Look at what’s happening on U.S. eBay! - The eBay Community

[v12pusser]

I was placed on payment on hold for poor delivery performance. 2 decades on the platform, 100% feedback. Of course their stupid AI doesn't take into account being unable to post let alone lodge anything across the counter to USA  because of Tarrifs law change or Canada during 3 week postal strike.  Their AI help line goes around in circles and "contact agent" is broken. Ebay Big Brother now earning millions in interest from withholding funds whilst letting scammers flourish 

[v12pusser]

So what happen when their system sells to Canada when 3 week postal strike doesn't let you lodge across the counter at Australia Post and Fedex is 12x the price you were paid. Same with USA traffic stoppages. Ebay AI is brainless 

[sandypebbles]

Not sure what you mean by 'their system sells to Canada', you as the seller choose which countries you sell too

Yes, AI is very brainless 

Have you read here

Canada Post strike: How we are protecting you - The eBay Community

[kh-federico]

Hi everyone,

Please note that this is an old post; feel free to start a new thread, as this one will be locked.

Thanks,

eBay moderation