eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Aussie Seller News: April 2026

Sell and grow with confidence using new tools and protections.

Play Pause

Forum Posts

Start a conversation

Import tax to US not calculated by eBay

I recently sold my first item on eBay. When I went to Australia post I was told that there were import fees on top of postage etc that eBay had calculated.AI assistant is useless and I have had no response to my requests for help.Is there a phone num...

User avatar by • Community Member
  • 624 Views
  • 3 replies
  • 0 Helpful

Buyer or eBay cancelling a sale?

Made a sale after accepting an offer. Buyer appears to have not paid. Transaction cancelled without my approval and I was never contacted. Does the buyer get a strike here? What is the consequence for non-payment and why wasn't I asked about the canc...

Fake gold and silver

Can ebay tell me why they are allowing people to advertise 999 silver or gold and not making sellers state in big words that the item is only PLATED in silver or gold?It should be illegal to advertise fake goods as real.

User avatar by • Community Member
  • 126 Views
  • 1 replies
  • 0 Helpful

Calculating Postage for multiple items from one listing

I just lost a sale because my buyer could not find out how to request an invoice in order for me to work out the correct postage calculation. They were being asked to pay $75 for shipping for 3 pop vinyls, when I calculated the postage by weight and ...

User avatar by • Community Member
  • 214 Views
  • 3 replies
  • 0 Helpful

Sold item Returned to sender

Hi all,Yesterday received an item, returned to sender. It took me awhile to locate the relevant transaction, as I was not going back far enough in ebay or AP.Turned out the item was sold and shipped to a parcel pickup point on the 19th of June and wa...

Sellers will be screwed. Ebay will refund all US buyers due to US 145% Tariffs confirmed

So I received this email from my Australia Post account manager yesterday. Anything made in China (which is 90% of my products) will be held up in customs up to 30 days until the buyer pays 145% tariff. Going by past history ebay will see the trackin...

Anyone know a good accountant?

Hey guys, im just wondering if anyone knows a good accountant who has experience in eBay selling. I have seen one before but i don't feel i was taken seriously and didn't give very helpful advice, she gave me a basic run down of things to record but ...

Payments

Is anyone else confused by the difference between what was earned on an order and what was paid out ? I’ve sold multiple items and on my last transaction, postage for a previous order was deducted. I’ve queried this and it seems to be correct but I’v...

User avatar by • Community Member
  • 176 Views
  • 1 replies
  • 0 Helpful

Hello eBay community

Hello eBay community! I love connecting with buyers and sellers around the world. I always try to provide honest listings, fast shipping, and a smooth shopping experience.Thanks for stopping by and wishing you great deals!

User avatar by • Community Member
  • 235 Views
  • 2 replies
  • 0 Helpful

Contacting Ebay

Has anybody had issues where you have sold an item, it has been payed for by the buyer, item delivered and received. No disputes but the money has not appeared into my account.This has happened on multiple occasions, and I have only checked the last ...

User avatar by • Community Member
  • 246 Views
  • 1 replies
  • 0 Helpful

Been scammed with empty box claim

Sold an expensive item (over $500) on eBay and buyer lodged an "item not received" claim 2 days later saying they received an empty box, they immediately escalated it to eBay to rule on, not giving me a chance to investigate or provide any proof. I s...

User avatar by • Not applicable
  • 2809 Views
  • 42 replies
  • 1 Helpful

Australia Post Impact On Sellers another Truck Up In Flames

Extract from SMH this morning.Hope No Ebay Sellers had any items on it that will now be under MBG or Not delivered INR. A truck carrying letters on behalf of Australia Post has caught fire on the Hume Highway sending traffic into chaos on one of the ...

Labels

Featured Posts

Top Helpful Authors
View all
Top