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Resolved! AusPost refunded buyer... who refunds seller

G'day all.Long time (occasional) seller, first time poster & problem. I sold an item a few weeks ago, and posted via Australia Post (purchased via EBay 'Print Postage') which includes Tracking and Insurance upto $100. The Buyer paid $39.99 + $15.35 p...

User avatar by • Community Member
  • 866 Views
  • 7 replies
  • 0 Helpful

combined shipping

Hi thankyou for any replys in advanceI have someone buying 5 items from me but hasn't paid but asking for combine shipping,on ebay combine shipping is not highlighted after i tick the 5 items.He sent invoice but wants it sent to different address to ...

User avatar by • Community Member
  • 137 Views
  • 1 replies
  • 0 Helpful

Something weird going on last few weeks on Ebay with views and sales

Has anyone else seen a weird unusual decline in views and sales last few weeks ? January was quite solid but i've noticed hardly any activity on my store past few weeks.I still upload a 2/3 new items every day as normal but have had hardly any activi...

User avatar by • Community Member
  • 3334 Views
  • 25 replies
  • 0 Helpful

odd buyer

sold an item to a fellow who made an offer, no problemhe got the item but claimed it didnt work (it was new but hey, sometimes new things dont work)i said he could return it for a refund or try making it work by oiling its bearingsgot terse reply 'i ...

User avatar by • Community Member
  • 573 Views
  • 4 replies
  • 0 Helpful

Courier Changed

My ebay virtual tracking number is XJDG8Z3 Aand item id is 187209580519. I recently sold a camera through eBay. The buyer has already received the camera, but instead of using the courier provided by eBay, I had it shipped by Australia Post. For this...

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  • 294 Views
  • 3 replies
  • 0 Helpful

Personal information

Why does Ebay require personal information like Drivers licence number or passport number and date of birth. That has NEVER been a requirement for the sixteen years I have been a member. This seems highly irregular. They have stopped me from buying a...

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  • 2913 Views
  • 25 replies
  • 5 Helpful

Verification

I have only one name no have last name due to last name I facing issue for verification

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  • 254 Views
  • 2 replies
  • 0 Helpful

My listing is in us $ i need it in aus $

My listing is in us $ i need it in aus $all my listings are in aus$ but a all my listings from printify to ebay are in us$the settings in printify are in aus$i cannot work out how to fix it

Buyer has paid for two items (no combined postage) how do I separate them to print two labels?

A buyer has purchased two items from me and I can only print one label for both. I have managed with great difficulty getting a box to fit both (will refund buyer some postage) However, for future knowledge, how would I go about separating them to pr...

Resolved! Cases Closed Unfairly Despite Resending – Hurting My Seller Standards

Hi all,I’m hoping someone here can shed light or escalate this. Recently, I’ve had a few buyers open “item not received” cases. In most cases, the buyer requests a replacement, which I always dispatch quickly and upload a new tracking number.However,...

New Extra Small satchels

So I presume everyone received the email re the new extra small satchels. Just wondering if anyone has been able to find the dimensions, as I've been totally unsuccessful. I also asked at our local PO this morning and they know absolutely nothing abo...

User avatar by • Community Member
  • 7567 Views
  • 73 replies
  • 0 Helpful

Resolved! Australia Post Street Box Clearance for Easter?

Does anyone have a link that shows the clearance schedule for street boxes over the Easter break? Can't seem to find it on the Oz Post web site.

User avatar by • Community Member
  • 4923 Views
  • 14 replies
  • 0 Helpful
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