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Resolved! Selling

My payments are on hold but buyer is asking for refund due to delay. Now his order payment will be released when Item is delivered. How can buyer ask for refund. Payment is still in ebay's wallet.

User avatar by • Community Member
  • 1070 Views
  • 6 replies
  • 0 Helpful

payments

i am a new selleri am also a registered au businessi also have a paypal account can any one tell me when the payment holds stop and i can add paypal and other payment options to my listings

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  • 1076 Views
  • 6 replies
  • 0 Helpful

buyer returned item but not delivered to seller

buyer returns damaged item but has not been received by seller, tracking shows parcel has stalled & remains undelivered for 3 weeks & buyer now wants the refund but item is still not delivered. Ebay return policy time has expired & buyer can ask Ebay...

How do fees work?

HiI want to sell a few things pick up only cash payment on collection. Do I give ebay my account details and they deduct the fees when I mark an item as sold? What if the buyer never shows for the item? Will ebay refund me the fees they took for the ...

User avatar by • Community Member
  • 1571 Views
  • 7 replies
  • 0 Helpful

I have refunded a Buyer but I sent the refund through PayPal instead of through Refund Request.

I have refunded a Buyer for an Order lost by Australia Post, but I sent the refund through PayPal instead of through Refund Request. I have messaged the Buyer and included the PayPal Receipt but they are not responding. Now eBay is messaging me to re...

Advertising but no views

Hi Can someone please assist me as this is my first time on eBay , I have listed a few products as a test run but have had 0 views and the items have been listed for 3-4 days , I don't have a shop setup nor have I paid for any promote items , not sur...

User avatar by • Community Member
  • 2120 Views
  • 50 replies
  • 0 Helpful

Marking a item as sold

Have just sold a item but there nothing to mark the item as sold how do I mark the item as sold

User avatar by • Community Member
  • 391 Views
  • 4 replies
  • 0 Helpful

CAN BUYERS CHECK OUT OR IS THIS WHY NO SALES

I am wondering if this is happening to anyone else as it seems something is very wrong with ebay.I have been selling on ebay in 2 stores for over 25 years and never ever in all that time have I gone more than 4 hours or so without a sale. However I t...

User avatar by • Community Member
  • 660 Views
  • 4 replies
  • 0 Helpful

Ebay Plus Issues.

Hello All, Just wanting to ask if anybody else has had issues where the 3 x 50% off ebay postage labels wont work? still advertising to list now and use my feb ones but never used them with any of the labels ive downloaded. Thanks.

scan QR code on collection

I am unable to download the ebay app to scan a QR code for an item I've just sold. Are there alternatives?

User avatar by • Community Member
  • 266 Views
  • 4 replies
  • 0 Helpful

Overcharged shipping cost

Advice please.I charge shipping on most of my listings, quite often using the Australia Post calculator. I sold a board game over the weekend where the calculated postage was $18.95. It wouldn't fit in a large satchel so I just double wrapped it in b...

Release of funds if buyer does not respond

How do I get eBay to release funds if there is no response from the buyer ? Item was posted weeks ago and I have messaged the buyer to annotate receipt of the item if he is happy with it. How do i now get the funds ?

User avatar by • Community Member
  • 464 Views
  • 2 replies
  • 0 Helpful
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