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Forum Posts
Customer service defect contradiction
Im stumped was my first non pay dispute so i contacted ebay support to help make sure i did the right thing for the item to be cancelled. Ebay confirms i can cancel the item as seen in photographs, i cancel as out of stock Then i notice today i have ...
Feedback removal for sellers
It would seem that a buyer can leave negative feedback on the basis of "Not as Described" and even if you have absolute proof the item was as described and exactly matched the specs given on the listing. Ebay has no interest in following up if the bu...
Seller ratings - need to get order classification changed as incorrect
Hi there. In my latest seller ratings I have been flagged with late despatch but the customer had requested this when it was ordered. How do I appeal and get the order updated?
International returns
Dear community, need your valuable advice I’m a seller and recently experienced a difficult international return. The buyer returned the item using Royal Mail. Tracking shows “delivered”, but I never received the parcel at my address. The delivery sc...
Acidentally marked item as Payment Received
I accidentally hit the button on my item which said "Mark as payment received"But that was incorrect, and now it appears as though there is no means to actually change that back to the correct status, and everywhere it now thinks that I have been pai...
Continue button disabled when adding credit card during seller registration
Hi everyone,I’m trying to complete my seller registration on eBay, but I’m completely stuck at the “Add a card for selling costs” step.I fill in all required fields correctly (credit card details, name, billing address, phone number, etc.), but the “...
Frequent Ip Change
Hi. I hope people can help me with the query. I am currently using Mobile internet at my residence, which means IP address can change frequently. Will it impact my seller account? I dont want my account to be suspended just because my ip is changing.
Losing money on Postage to the US
Calculated shipping now reflects eBay’s negotiated Australia Post rates. So you must use eBay's labels. Except you can't when you ship to the US, which is the vast majority of my sales. So every sale I make I lose on postage. Why bring this change in...
Get paid
How do I deal with someone who hasn’t paid?
Resolved! QR code
For someone like me who doesn't own a smart phone, does that mean I cannot sell something and have someone pick it up?
Why do some sellers get a pass?
Why do some sellers get a pass?Having read many posts about sellers getting accounts restricted for something or nothing, I wonder why some sellers are continually protected by ebay. I realize it is all about money. Ebay must get enough income from t...
New condition options automatically changed, did I miss something?
I have a very unhappy buyer who bought a NWT purse when listed because Condition said New in Box. None of my purses come in a box BUT condition shows New in Box. When previously I had it as New with Tags. All my listings, in all categories have Condi...
Is it even legal?
I have sold a luxury bag via ebay and during the postage process I have measured only size of the bag box and weighted then issued an ebay postage label. After arriving the post office, I have purchased a post office box to further protect the parcel...
Same size satchel, same weight, two different postage price?
The Australia Post extra small satchel is usually around $8.73. Today I bought two extra small satchel labels,the first cost me $9.34, and the second (purchased literally a minute later) cost me $7.15? The other day, I bought one for $8.54, but I cou...
QR code shoved in your face on every listing
Every time i look at a item listing now ebay has decided to smash a pop up page with a QR code.How annoying..If they gonna shove that in my face every time i look at a single listing it is gonna stop me from even looking at any listings and ill go so...
