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I have refunded a Buyer but I sent the refund through PayPal instead of through Refund Request.

I have refunded a Buyer for an Order lost by Australia Post, but I sent the refund through PayPal instead of through Refund Request. I have messaged the Buyer and included the PayPal Receipt but they are not responding. Now eBay is messaging me to re...

Advertising but no views

Hi Can someone please assist me as this is my first time on eBay , I have listed a few products as a test run but have had 0 views and the items have been listed for 3-4 days , I don't have a shop setup nor have I paid for any promote items , not sur...

User avatar by • Community Member
  • 2028 Views
  • 50 replies
  • 0 Helpful

Marking a item as sold

Have just sold a item but there nothing to mark the item as sold how do I mark the item as sold

User avatar by • Community Member
  • 377 Views
  • 4 replies
  • 0 Helpful

CAN BUYERS CHECK OUT OR IS THIS WHY NO SALES

I am wondering if this is happening to anyone else as it seems something is very wrong with ebay.I have been selling on ebay in 2 stores for over 25 years and never ever in all that time have I gone more than 4 hours or so without a sale. However I t...

User avatar by • Community Member
  • 660 Views
  • 4 replies
  • 0 Helpful

Ebay Plus Issues.

Hello All, Just wanting to ask if anybody else has had issues where the 3 x 50% off ebay postage labels wont work? still advertising to list now and use my feb ones but never used them with any of the labels ive downloaded. Thanks.

scan QR code on collection

I am unable to download the ebay app to scan a QR code for an item I've just sold. Are there alternatives?

User avatar by • Community Member
  • 261 Views
  • 4 replies
  • 0 Helpful

Overcharged shipping cost

Advice please.I charge shipping on most of my listings, quite often using the Australia Post calculator. I sold a board game over the weekend where the calculated postage was $18.95. It wouldn't fit in a large satchel so I just double wrapped it in b...

Release of funds if buyer does not respond

How do I get eBay to release funds if there is no response from the buyer ? Item was posted weeks ago and I have messaged the buyer to annotate receipt of the item if he is happy with it. How do i now get the funds ?

User avatar by • Community Member
  • 463 Views
  • 2 replies
  • 0 Helpful

your help is no help

is there any way of actually contacting ebay to interact with a human as there help page is absolutely no help. i know they have phones my friend has a ebay store and gets contacted by marking all the time to upsell him on there products .

User avatar by • Community Member
  • 538 Views
  • 6 replies
  • 0 Helpful

Ongoing Checkout Issue – “Item Isn’t Available for Purchase in Your Location” (Perfume Listings)

For over a month now, buyers have been unable to check out my listings due to the message:“Unfortunately, this item isn't available for purchase in your location.” However:Buyers can add the item to their cart, but checkout is blocked.The issue rando...

User avatar by • Community Member
  • 767 Views
  • 14 replies
  • 0 Helpful

Feedback changes are just useless

eBay has gone downhill and I get more bad buyers now that negative feedback has been stopped. Also, the fact that I can't leave negative feedback and if I leave feedback on a buyer who hasn't paid and hasn't responded about payment it's listed as pos...

User avatar by • Community Member
  • 244 Views
  • 4 replies
  • 0 Helpful
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