on โ21-10-2013 10:03 PM
We quite often get customers who browse our store and send us a message asking if we can make a special order for this or that or change quantities etc etc.
We usually have tried to oblige but it makes for something we normally don't have listed. And at a price we don't have listed.
After some haggling to/fro and agreeing a price, how can we go about invoicing them for ther special/custom order.
Up until recently we used to ask for thei PayPal email address and send them an invoice thru PayPal, but it seems of late eBay have totally blocked passing of email addresses within a message so we cant do that any more.
Its OK if they are a returning customer because we can get thier PayPal email address from a recent purchase. But not if they are a new customer.
Any ideas on this one will be welcomed...
on โ21-10-2013 10:07 PM
on โ21-10-2013 10:19 PM
person at isp dot com should work.
on โ21-10-2013 10:29 PM
Make a special private listing as mentioned above.
Check my feedback, I had a private listing a few days ago (I was the buyer)
When you make the listing, to stop some numpty buying it (and they do)
set it at a HUGE BIN price with the make an offer option.
That way, you either make an awful lot of money and can get another package together for your intended customer, or you can feild any offers and accept the one from your intended customer.
Naturally, you need to let your customer know what you are doing/have done, perhaps give them the item number and/or the title of the listing so they can search for it and let them know that when they make an offer for the agreed upon price that you will accept their offer.
after that, it's business as normal, and you shouldn't have to synchronize watches with your buyer for the exact time it will be listed so they can pounce on it before some numpty does. (cos remember that sometimes listings can take up to 24 hours to appear, so even synchronizing watches may have some problems)
This way, there is no risk that you will end up being accused for trading off eBay which is a bit naughty, I believe, and eBay tend to get a bit cross about that.
on โ21-10-2013 10:34 PM
on โ21-10-2013 11:08 PM
That's okay as long as the seller isn't shonky. Bit hard to prove SNAD for 2 x gadgets.
on โ22-10-2013 05:02 AM
on โ22-10-2013 06:04 AM
why is it better?
on โ22-10-2013 07:30 AM
because it's too much messing around. having to wait around for the buyer to make an offer then accepting it. At least if you put the intended price the buyer can purchase when they are ready.
on โ22-10-2013 07:34 AM