Personal information

Why does Ebay require personal information like Drivers licence number or passport number and date of birth. That has NEVER been a requirement for the sixteen years I have been a member. This seems highly irregular. They have stopped me from buying and/or selling until I provide such personal information. There are plenty of hackers out there and if they hacked this info your identity would be at risk.

Message 1 of 25
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Re: Personal information

eBay do not read here, you will need to contact them rather than abuse other members

 

Where did you read that you cannot BUY using PayPal?

 

Shop wherever you choose, eBay are not going to care, or notice 

Message 11 of 25
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Re: Personal information

bmanly3
Community Member

I had a long term seller want to buy an item from me and he said the system wouldn't let him unless he provided more ID. I tried a few different things but he could not buy the item. I got onto chat about another issue but while I had them I asked why this user couldn't buy from me and the answer was that he had issues with his account and had to contact ebay. 

 

On a different sale it happened again. This buyer went on to provide further ID and the sale then proceeded, so yes it happened to buyers as well. It's only started since managed payments came in but the 18 years prior I had no problems.

Message 12 of 25
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Re: Personal information


@noxid100 wrote:

eBay wants personal information even from buyers. yeah , no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details.


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Good on you noxid100 for having your say because this is also what this forum's for. Don't be put off by those who try and say that you shouldn't. And your post could be seen as a barometer.  I certainly disagree with the excessive info that is now being requested.

 

 

Keep the faith.

Message 13 of 25
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Re: Personal information

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If you disagree with the information requested there is one simple solution, close your account.   Simple really.

Message 14 of 25
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Re: Personal information


@noxid100 wrote:

eBay wants personal information even from buyers. yeah , no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details.


I've been an ebay member for many years. Can't recall exactly what proof if ID I provided all those years ago but I am fairly sure I didn't provide driver's licence details.  I have not been asked since then to provide any extra details but I have been a buyer only now for a long time.

At the moment, my account is working as it always has. If I buy something, I just pay with paypal without a problem. (Touch wood!)

 

Does anyone know if there is some change coming (for buyers), or do the extra details only have to be given for managed payments, which would apply to sellers?

Message 15 of 25
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Re: Personal information

Yes, certainly do go right ahead and abuse members for what eBay do

NO, that is not what this forum is for, but certainly no surprise someone such as yourself cheers on those who do it

Message 16 of 25
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Re: Personal information

What the forum is also for 4C is responding to other members questions which I did to you, giving you the important update to my second GSP delivery in the thread below.

 

https://community.ebay.com.au/t5/Buying/Why-is-the-ebay-sponsored-Global-Shipping-Program-so-expensi...

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"Start me up I'll never stop......"
Message 17 of 25
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Re: Personal information


@sandypebbles wrote:

Yes, certainly do go right ahead and abuse members for what eBay do

NO, that is not what this forum is for, but certainly no surprise someone such as yourself cheers on those who do it


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OK sandypepples? I can't see where noxid100 is abusing anyone. This person is just expressing their view with . . . . . 

"no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details."

Well, nothing wrong in that! Free world, free country and free speech! That's not abuse!

 

 

Message 18 of 25
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Re: Personal information

Ebay's loss is Amazon's gain.

Message 19 of 25
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Re: Personal information

Amazon's gain is sellers' loss.

 

They charge more, compete directly with their sellers, have more restrictive rules than eBay and will require the same information from sellers to comply with Government regulations.

Message 20 of 25
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