Pick Up time

jdmd1964
Community Member

How long do you have to wait for someone to contact you via ebay to pick something up atyour place before you can re sell. 1 week, 2 weeks.  they have not paid and have not contacted.  It id s dining suite and we have no room to keep more than 1 month from selling.  Have not received payment yet either.

 

 

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Pick Up time

Did you provide a 'pick up by' date in the listing? Have you contacted the successful bidder?

 

If you haven't received payment within 4 days, you can open a 'Unpaid Item Case', commonly referred to as a NPB. Four days after you can close the case (if they don't pay) and you will get your sale fees refunded, the NPB will get a strike and you are free to relist the item.

 

A handy resource is the 'Site Map', found at the bottom of EVERY page on eBay. It is a mine of information.

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Pick Up time

have you phoned them to arrange a time for collection?

they should only be paying Cash on Pick up, not paypal, so of course the item isnt paid yet.

 

you cannot relist it until you have at least opened and closed a non payer case.  if you have not contacted them about collection do so now if they dont pick up, then you should open a dispute, close it 4 days later and then, and only then, can you relist the item

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~~ ~~ ~~ Those who do right, have nothing to fear.
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Pick Up time

just looked at yr listing, you did say pickup in SEVEN DAYS, and its only been 2 so you shouldnt open a nonpayer dispute before the 7 days you listed.

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~~ ~~ ~~ Those who do right, have nothing to fear.
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Pick Up time

Thank you you have helped my heaps.  I

Message 5 of 8
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Pick Up time

Thank you, I haven't sold a lot of items, I did not realise I have that written on my item. most people contact you with 1 day of selling. 

Message 6 of 8
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Pick Up time

Thank you I have emailed them with my details to arrange pick and payment I have heard nothing.  I willl waint another 7 days.

Message 7 of 8
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Pick Up time

If you haven't heard anything after a couple of days you can get their phone number through Advanced Search and give them a call. If they say they have changed their minds then you can open an unpaid item dispute after 4 days and close it 4 days later and then relist or send a second chance offer if there were other bidders.

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