Pickup Item
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on โ03-12-2012 03:26 PM
Hi
Just need a bit of advice from you experienced members.
Sold item yesterday and I stated in description that this was a pickup item and cash on pickup expeected. Buyer won and paid immediately by Paypal. Now wants to send a friend to collect item as he lives in Geelong area. I have no protection if I hand over this item and he says he has not received it. What to do? I phoned him and he assures me that all will be well as he is a Policeman and can be trusted. Can he get a refund from PP if he claims that he has not received item and can he claim if he says item not as described or faulty? Will it help me to get the friend to sign for the item that it has been received and is in good order?
Please help.
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Re: Pickup Item
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on โ03-12-2012 07:15 PM
Thanks all for your advice. It is a childs toy but I really wanted the buyer to check out the item and to see that everything satisfactory before taking delivery. At any rate his little one will be happy imitating his dad with this little car. Cheers everyone and have a wonderful festive season.
Re: Pickup Item
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on โ03-12-2012 07:25 PM
. . . stop alarming the OP with scammers around every corner. As if in 6 months he is going to say there was unauthorised use of his credit card.
the advice given in these forums is for the broader eBay community and not just for the OP. There would be readers of this thread who are probably wondering the same thing as the OP (without starting a thread or contributing to this one) and reading the responses to guide them in their actions. If the advice given here is just "He's paid. You've got the money, and the item. Let his friend pick it up, say thank you" and not cautionary in nature then some other members may find themselves posting their own thread and saying something like "I read on these boards some time back that PayPal for pickup was fine and I have just had a chargeback for an item I sold as pickup three months ago . . please help".
Advising that cash on pickup is the best way to go, regardless of the item and value of the item, is sound advice on a forum.
"if a story doesn't make sense . . . . then it is not true" - Judge Judy
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on โ03-12-2012 07:36 PM
While your response is valid leader-of-the-band in my ebay experience you can barely get an ebayer to read a title or description for any listing let alone be searching the boards for a thread that might pertain to their situation.
And in reality, I would say that in these situations MOST people are not scammers. So my advice is to MOST people. In reality even if you had a receipt signed by the collector and a photograph of them taking the item, not only would the person picking up think you were a complete nutter, I doubt if it were queried 6 months later whether you had this information carefully filed away to produce on demand.
Doing a bank chargeback is not as simple as people may think, it's frustrating, time consuming, and the banks just don't give you your money back without a tedious and lengthly investigation.
I've been on ebay 8 years, had heaps of items paid with paypal and picked up and have never had the slightest worry. Even for very expensive items. I understand these things happen, I just think the general distrust for such an innocent exchange in circumstances such as this is unwarranted.


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