Possible to Extend the 4-days on a UID

[clarry100]

I have a buyer who has failed to pay despite sending an invoice and reminder messages.

So I opened up a UID this morning.

She has sent now sent thru a message saying I will pay on Monday.

But that will be 2-days after the case closes.

Is it possible to give an extension on the time now, or is it now on a fixed time-line?

I am inclined not to believe her but just thought I would extend the time 2-days if its possible.

[zelly888]

I think that even though when the 4 days is up you can still leave it for longer,it's when you decide to close the case,the 4 days is just a minimum period you have to wait

[bsal6160]

I think the rule is a buyer has 4 days to pay then a UID can be opened. The buyer then has a further 4 days to pay before the case can be closed?

[zelly888 · Accepted solution]

That's right the case can be closed but until you close it then it is still open so you can leave it for longer if you wish.The 4 days that I mentioned was the 4 days that the buyer has to pay

[diecastcarsvicki]

my understanding is you can close a case after 4 days but ebay gives upto 10 days before ebay themself will close a case if that makes sence.. 

[clarry100]

Thank you all.